Back

Gateway Chevrolet - Service Center

Avondale, AZ

4.3
4,022 Reviews

4,022 Reviews of Gateway Chevrolet - Service Center

Sort by
April 14, 2022

Dominick Bartnik was such and amazing service advisor! Couldn’t thank him enough for help me out with my car and getting the best service. Giving me the best of best and helping me needs. I would definite More

by Marcella Nery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Cummings
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2022 -

Gateway Chevrolet responded

Hi Marcella, thank you for your kind review; we are happy to pass along your comments to Dominick and the team here at Gateway Chevrolet, INC.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

April 13, 2022

The service advisor was wonderful when we dropped of the Blazer. We left it overnight to give them plenty of time for the “courtesy wash“ but wen when we picked it up the next morning the advisor we were wo More

by lewisbl5555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Apr 15, 2022 -

Gateway Chevrolet responded

Thank you lewisbl5555 for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

Apr 16, 2022 -

lewisbl5555 responded

I called and was transferred to someone but got no answer. The receptionist then took my name and phone number and told me she would have someone contact me. Now it’s been a week with no response. But yet you guys call me every time I get a service to see if I want to trade in my vehicles??

April 13, 2022

I really appreciated the way they took the time to communicate with me and take care of my vehicle in a timely manner. More

by lisastanley451
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Apr 15, 2022 -

Gateway Chevrolet responded

Hello lisastanley451, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

April 13, 2022

Great service from Liz Diaz getting vehicle checked in for service. Would have liked an update on progress/eta as service took 2+ hours. More

by DLOESCHJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Diaz
Apr 15, 2022 -

Gateway Chevrolet responded

Hi DLOESCHJR, thank you for your kind review; we are happy to pass along your comments to Liz and the team here at Gateway Chevrolet, INC.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

April 12, 2022

I went in to get my oil changed and was told it would take a couple hours but they got it done in less than an hour Thank you 😊 More

by jgentile181
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Apr 14, 2022 -

Gateway Chevrolet responded

Hello jgentile181, It is great to hear everything was done quickly and to your satisfaction! Your satisfaction is important to us, so we want to sincerely thank you for choosing Gateway Chevrolet, INC. and we hope to see you again soon! Best Wishes, Team Gateway

April 12, 2022

Trinidad always takes such good care of me! The service is timely and communication is fantastic! More

by rebecca.diaz16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trinidad
Apr 14, 2022 -

Gateway Chevrolet responded

Hi rebecca.diaz16, thank you for your kind review; we are happy to pass along your comments to Trinidad and the team here at Gateway Chevrolet, INC.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

April 12, 2022

The best service that my vehicle receives is at Gateway Chevrolet. I know my vehicle is safe when on the road. The service advisor's are friendly and helpful. More

by LEEPIZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis in service.
Apr 14, 2022 -

Gateway Chevrolet responded

Hello LEEPIZ, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

April 12, 2022

My experience was pleasant. From my initial call until I picked my vehicle up. The experience was great. Reliable, convenient and communicative. More

by LIBETT_7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Mills
Apr 14, 2022 -

Gateway Chevrolet responded

Hello LIBETT_7, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

April 12, 2022

Called to see if I need to make an appointment for an oil change on Saturday, was told I had to, made the appointment, get an email saying it was canceled day before, call to see why, dumb xxx who took my in More

by ROBYN9160
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No clue
Apr 27, 2022 -

Gateway Chevrolet responded

Thank you ROBYN9160 for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

April 11, 2022

Poor workmanship they take forever they’re not offering shuttles back-and-forth just one-way so have to wait there in the lobby for two hours and a half to get an oil change they don’t even wash your car f More

by daniel17dm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Donald Cummings
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2022 -

Gateway Chevrolet responded

Thank you daniel17dm for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

...
220
...