Gateway Chevrolet - Service Center

Trinidad always takes such good care of me! The service is timely and communication is fantastic! The service is timely and communication is fantastic! More

The best service that my vehicle receives is at Gateway Chevrolet. I know my vehicle is safe when on the road. The service advisor's are friendly and helpful. Chevrolet. I know my vehicle is safe when on the road. The service advisor's are friendly and helpful. More

My experience was pleasant. From my initial call until I picked my vehicle up. The experience was great. Reliable, convenient and communicative. From my initial call until I picked my vehicle up. The experience was great. Reliable, convenient and communicative. More

Called to see if I need to make an appointment for an oil change on Saturday, was told I had to, made the appointment, get an email saying it was canceled day before, call to see why, dumb xxx who took my in change on Saturday, was told I had to, made the appointment, get an email saying it was canceled day before, call to see why, dumb xxx who took my info put in the wrong number, so when they texted to confirm that person of course canceled. Now have to make another appointment a week out, show up at scheduled time only to be told it will be 2 hrs before they get to my car, xxx is the point of making an appointment just to sit for 2 hrs? Also told no appointment necessary on Saturday if it’s just an oil change. Was going to just take my car somewhere else since I didn’t have time to sit for 2 hrs and one of the guys stepped in and got my car in right away, great! While waiting, of course they try to get you to change/buy xxxx you don’t need without even looking at the filters, we had changed the cabin and air filter already and had they taken the time to look they would have clearly seen they were brand new. I miss the old days when they actually brought the dirty filter to show you it definitely needed changed, instead they just go by what’s recommended, never check anything and just try to sell you crap. More

Poor workmanship they take forever they’re not offering shuttles back-and-forth just one-way so have to wait there in the lobby for two hours and a half to get an oil change they don’t even wash your car f shuttles back-and-forth just one-way so have to wait there in the lobby for two hours and a half to get an oil change they don’t even wash your car for you they don’t even give you a graph of what is wrong with your car or what’s good if you need an air filter or anything More

As soon as you get there they are ready to assist you. Great and friendly service! Great and friendly service! More

I'm very happy everything went according to plan and there was no issues during the service experience. Very proud ! there was no issues during the service experience. Very proud ! More

Don't want to. Can't move forward without doing this. I hate these suverys. Can't move forward without doing this. I hate these suverys. More

The dealearship resolved my car’s problem and it was so fast. I appreciate it. fast. I appreciate it. More

Very low communication with representative with the customers doesn’t follow up with customers ask for a wash didn’t get it customers doesn’t follow up with customers ask for a wash didn’t get it More