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Gateway Chevrolet - Service Center

Avondale, AZ

4.3
3,991 Reviews

3,991 Reviews of Gateway Chevrolet - Service Center

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October 04, 2021

I had to wait over 3 hours for my oil change, and I had an appointment. More

by tonyledaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Shelton
Report | Print
Nov 30, 2021 -

Gateway Chevrolet responded

Thank you tonyledaz for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

October 03, 2021

Excelente servicio muyy recomendable y el personal muy amable y se resolvio todas las dudas More

by edporras08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandra cruz
Report | Print
Nov 30, 2021 -

Gateway Chevrolet responded

edporras08, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

October 03, 2021

People were very friendly. Customer service was excellent. I would recommend Gateway Chevrolet to others. More

by AROCINDY70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Bowles
Report | Print
Nov 30, 2021 -

Gateway Chevrolet responded

AROCINDY70, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

October 01, 2021

Always friendly and efficient. Gets whatever the issue is done in a timely manner. Also car service to and from if needed, helps alot. More

by karenfranklin1984
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeremy Thompson
Report | Print
Dec 11, 2021 -

karenfranklin1984 responded

Great dealership

October 01, 2021

My service advisor was the sweetest. He was very prompt with service and was knowledgeable on all questions asked. You can tell he is a hardworking man with a great attitude! More

by Corina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucio Sanchez - Five Stars!
Report | Print
Nov 30, 2021 -

Gateway Chevrolet responded

Hello Corina, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

October 01, 2021

By far the WORST service center I've been too. Multiple times I've experienced just plan terrible service and management can careless to address issues. Can go on and on but nothing will change here, I wis More

by mannyohton21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Howard Thaler
Report | Print
Nov 30, 2021 -

Gateway Chevrolet responded

Thank you mannyohton21 for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

October 01, 2021

They messed up my brand new and tried to blame it on me. Took way longer then they said they would. And charged me for something that a was already supposed to be covered More

by SILVAROBERTO92.RS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lizz
Report | Print
Nov 30, 2021 -

Gateway Chevrolet responded

Thank you SILVAROBERTO92.RS for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

September 30, 2021

Dominic was there worst advisor - communication was very very poor. Never again - will I go. More

by glenbautista12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dominick
Report | Print
September 30, 2021

Mike Martino was extremely helpful in helping me to purchase my new 2018 Chevy Trax, even though I had told him that I was "just looking". It's great to work with great people. Thanks again, Mike. More

by sbratcher4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martino, Mike
Report | Print
Oct 02, 2021 -

Gateway Chevrolet responded

Hi sbratcher4, thank you for your kind review; we are happy to pass along your comments to Mike and the team here at Gateway Chevrolet, INC.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

September 30, 2021

Anthony Bridschge was so helpful and helped me get my car in right away. I was so happy by his services More

by Carollovessteve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Bridschge
Report | Print
Oct 02, 2021 -

Gateway Chevrolet responded

Hi Carollovessteve, thank you for your kind review; we are happy to pass along your comments to Anthony and the team here at Gateway Chevrolet, INC.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

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