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Gateway Chevrolet - Service Center

Avondale, AZ

4.3
4,027 Reviews

4,027 Reviews of Gateway Chevrolet - Service Center

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October 20, 2021

Staff was terrific and the manager Kelli was so helpful. I Highly recommend the dealership More

by azwashman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Avile
Report | Print
Nov 30, 2021 -

Gateway Chevrolet responded

Hi azwashman, thank you for your kind review; we are happy to pass along your comments to Kelli and the team here at Gateway Chevrolet, INC.! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Best Wishes, Team Gateway

October 20, 2021

Very polite and fast on the service way better than midway Chevrolet there the worst thanks gateway More

by SOLOTONY91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Nov 30, 2021 -

Gateway Chevrolet responded

Hello SOLOTONY91, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

October 19, 2021

Last time I visit this dealership.went for a recall and oil change 4 days later came out with oil change only. More

by phxfm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Sheldon
Report | Print
Nov 30, 2021 -

Gateway Chevrolet responded

Thank you phxfm for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

October 19, 2021

In these crazy times they still made my first NEW car buying experience outstanding! Thanks! More

by BREEJACQUES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Cummings
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar, Bryant Dominguez
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Nov 30, 2021 -

Gateway Chevrolet responded

Hello BREEJACQUES, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

October 19, 2021

The Service department was professional and responsive. For $550 most dealerships would’ve washed the car before returning it to the owner. A little disappointed! More

by white.mark6262
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
Nov 30, 2021 -

Gateway Chevrolet responded

Thank you white.mark6262 for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost im portance to us. Best Wishes, Team Gateway

October 18, 2021

Refused to evaluate properly the rear diff Jack shaft problem! With a man in the car shifting the Jack shaft jumps car vibrates at wheel speed and clunks shifting from gear to gear. Refused to look at It More

by maval61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim mngr service. John repair tech
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Nov 30, 2021 -

Gateway Chevrolet responded

Thank you maval61 for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

October 17, 2021

The Dealership employees were polite, the service received was fast and efficient. My vehicle was ready in the time they told me it would be ready, if not sooner. More

by lourdeshert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle
Report | Print
Oct 22, 2021 -

Gateway Chevrolet responded

Hello lourdeshert, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

October 15, 2021

Service was fast but they offered car wash and didn’t wash it! Also the top of my driver side roof was stained by whom ever did oil change. More

by ISABELVEGA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service people
Report | Print
Nov 30, 2021 -

Gateway Chevrolet responded

Thank you ISABELVEGA1 for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

October 15, 2021

Service was great. Big thank you to John for all his help and kindness. Will definitely be back for future service, More

by LARRYTOMIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Bowles
Report | Print
Oct 22, 2021 -

Gateway Chevrolet responded

Hi LARRYTOMIC, thank you for your kind review; we are happy to pass along your comments to John and the team here at Gateway Chevrolet, INC.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

October 15, 2021

They didn't do what I asked them to do. No communication on what was wrong and what needed to be fixed. More

by WOODSMKM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle
Report | Print
Nov 30, 2021 -

Gateway Chevrolet responded

Thank you WOODSMKM for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

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