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Gateway Chevrolet - Service Center

Avondale, AZ

4.3
3,987 Reviews

3,987 Reviews of Gateway Chevrolet - Service Center

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August 02, 2021

I love the people here they’re like family once you’re in a new family. Lot’s of new names new faces Ricky Gonzales (sales) in auto service is a awesome chick also in Collision both people there were so nic More

by Sheilamorse3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Bieber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Enrique Velazquez
Aug 16, 2021 -

Gateway Chevrolet responded

Hello Sheilamorse3, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

July 30, 2021

Liz was great so was front office staffOrdered me a Lyft Liz was great so was front office staff Ordered me a Lyft home amd back it’s was fast and easy Truck was ready in time More

by LEEANTUNEZ89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
July 30, 2021

Made an appointment for an oil change. Liz was my Rep. She helped me and she did great. Overall tech that changed the oil didn't reset the gauge for the oil life which was a bit disappointing. Overall av More

by tony.eternalstone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liz
July 30, 2021

Thanks so much everyone who works there, I am so happy with the services they have because they help us on everything we need and answer the questions we have. Thank you everyone. More

by tay.hernandez99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandra
July 29, 2021

My vehicle is still in the shop and i'm on my second loaner. It takes way to long to get you in a loaner. And it seems like they keep down sizing. I bought my new traverse because I needed the room. And More

by jwilleastwood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Castel de Oro
July 29, 2021

The service department has the worst customer service and is very rude to answer questions . I did not feel welcome and the service department . I worked with kyle More

by ELIZALAGOD7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kyle
July 28, 2021

Not what I expected for my first time having my Chevy Truck Serviced. Management tried to correct it but second visit was not what expected. More

by AACOSTA77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kyle Mitchell
July 28, 2021

Robert Hernandez took care of my 2020 Suburban's trans fluid overheating issue and kept me posted during progress of the repair. Hopefully I won't have this issue again. Excellent service advisor. More

by ERNIE6
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Hernandez
July 28, 2021

Didn’t like it my car is all messed up anyways too many issues with it and no purpose for me to keep a car when I will be paying child support soon More

by angry_bird.67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yoli Pena, Hans Striegel, Samuel Young, Epi Perez, Adan Teran, Saul Sanchez, Todd Quaranta Jr., Bernardo Ruiz, Summer Smith, Dwayne Washington
Aug 16, 2021 -

Gateway Chevrolet responded

Hello angry_bird.67, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. If you are ready to get into an other auto, we can help you with that. Give us a call at 623-478-7711 Best Wishes, Team Gateway

July 27, 2021

All though busy they took the time to greet me and point me in the right direction to my service guy. Very friendly and efficient More

by aregis818
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert
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