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Gateway Chevrolet - Service Center

Avondale, AZ

4.3
3,991 Reviews

3,991 Reviews of Gateway Chevrolet - Service Center

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March 05, 2021

I got an oil change and a carwash. Was there about an hour and a half. Kyle from service was very friendly and took care of all my concerns. More

by lizbearup
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle in service
Mar 06, 2021 -

Gateway Chevrolet responded

Hi lizbearup, thank you for your kind review; we are happy to pass along your comments to Kyle and the team here at Gateway Chevrolet, Inc.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

March 05, 2021

i would not ever recommend anyone not even my worse enemy to ever go to this particular gm dealer i just had way to many problems over there and I've done business with them for over 10 years lets just say I More

by MACMEZZI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
La Rue Abrams
Mar 20, 2021 -

Gateway Chevrolet responded

Hello MACMEZZI, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Gateway Chevrolet, Inc. (623) 687-3503 Best Wishes, Team Gateway

March 05, 2021

This is the 4th time in 1 year of ownership I've had to visit this dealer for the same problem on the same vehicle, check engine light on a brand new 2020 Silverado, I do not know what to do anymore... More

by chinowillie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike B
Mar 20, 2021 -

Gateway Chevrolet responded

Chinowillie, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. Please contact us at (623) 687-3503 when you have an opportunity, and we will be more than happy to try and turn your experience around. Best Wishes, Team Gateway

March 05, 2021

Fast service and very friendly staff. Bought my truck new here and have never had a reason to go anywhere else. Would recommend to anyone looking to buy or service their vehicle here. More

by plasticbumper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandra
Mar 06, 2021 -

Gateway Chevrolet responded

Hi there plasticbumper, thank you for taking the time to leave a review for us at Gateway Chevrolet, Inc.. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day! Best Wishes, Team Gateway

March 04, 2021

Dominic was great! He answered all of my questions and got my car done super fast! I am really happy with my repair and very grateful to have Dominic as my new service advisor! More

by damian.realtor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic, Service Dept.
Mar 05, 2021 -

Gateway Chevrolet responded

Hi damian.realtor, thank you for your kind review; we are happy to pass along your comments to Dominic and the team here at Gateway Chevrolet, Inc.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

March 03, 2021

Your website allowed me to schedule an appointment the previous week, but when I arrived I was told there was nothing in the schedule, even though I still had the emails to show the appointment. More

by rebecca_sexton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Mar 06, 2021 -

Gateway Chevrolet responded

Hello rebecca_sexton, we are disappointed to learn that you had such a hard time with you appointment. Please give our Management Department a call at 623-687-3503 so that they can find out which website you used and they can correct this issue. Best Wishes, Team Gateway

March 03, 2021

I had a great experience coming in for a service, the service advisor Kyle Mitchell was extremely friendly and pleasant to talk to. Will definitely come again. More

by mariabautista0109
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Mitchell
Mar 04, 2021 -

Gateway Chevrolet responded

Hi mariabautista0109, thank you for your kind review; we are happy to pass along your comments to Kyle and the team here at Gateway Chevrolet, Inc.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

March 03, 2021

The service department always takes care of my gmc truck. Never have any problems and work is always completed in a timely manner. Thank you. More

by OUTRAM7883
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Hernandez
Mar 04, 2021 -

Gateway Chevrolet responded

Hello OUTRAM7883, Your satisfaction is important to us, so we want to sincerely thank you for choosing Gateway Chevrolet, Inc. and we hope to see you again soon! Best Wishes, Team Gateway

March 03, 2021

Great as customer and professional service! Always attending on time and finished the work on time too! I can remember the name of the agent that attended me but always received great service! More

by josefasaenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Bieber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Gateway Chevrolet responded

Hello josefasaenz, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Best Wishes, Team Gateway

March 03, 2021

One of the best dealerships I ever dealt with very polite courteous and always willing to help I’ll be back thank you. Car was very clear. More

by PSPRINGER100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Bieber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Gateway Chevrolet responded

Hello PSPRINGER100, Your satisfaction is important to us, so we want to sincerely thank you for choosing Gateway Chevrolet, Inc. and we hope to see you again soon! Best Wishes, Team Gateway

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