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Gateway Chevrolet - Service Center

Avondale, AZ

4.3
3,991 Reviews

3,992 Reviews of Gateway Chevrolet - Service Center

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February 08, 2021

I was charged to take care of a recall when i took my car for oil change. When i looked at my bill at home there was a 25 dllr charge to fix recall More

by eduardo_weiland
Recommend Dealer
No
Employees Worked With
Cant remember name
Feb 23, 2021 -

Gateway Chevrolet responded

Thank you eduardo_weiland for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

February 08, 2021

The service team is always kind, professional and courteous. Mike has always taken care of me as soon as I arrive and I've never been there longer than stated. Great Job!! More

by cbarber1140
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachael Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Bieber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Thompson, Dwayne Washington
Feb 10, 2021 -

Gateway Chevrolet responded

Hi cbarber1140, thank you for your kind review; we are happy to pass along your comments to Mike and the team here at Gateway Chevrolet, Inc.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

February 08, 2021

They did a very nice job. tested and reset the transmission, checked the brakes and did a nice detail of the truck. David was great to work with. More

by RDARRE@cox.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachael Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David in service
Feb 10, 2021 -

Gateway Chevrolet responded

Hi RDARRE, thank you for your kind review; we are happy to pass along your comments to David and the team here at Gateway Chevrolet, Inc.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

February 06, 2021

I am happy with the service at Gateway Chevrolet. It was finished on time as promised. Th mechanics fixed the source of the problem. All the computerized components are now working. More

by Stetson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sheldon
Feb 08, 2021 -

Gateway Chevrolet responded

Hello Stetson, Your satisfaction is important to us, so we want to sincerely thank you for choosing Gateway Chevrolet, Inc. and we hope to see you again soon! Best Wishes, Team Gateway

February 05, 2021

The service that I received was incredible. The team was hospitable and friendly. They serviced my car extremely well. I love servicing my car here. More

by vkarlaaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gambino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachael Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Bieber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Thaler, Enrique Velazquez, Bryan Apodaca, Alex Aguirre, Javii Molina Quintero, Anne Monroe
Feb 08, 2021 -

Gateway Chevrolet responded

Hello vkarlaaa, Your satisfaction is important to us, so we want to sincerely thank you for choosing Gateway Chevrolet, Inc. and we hope to see you again soon! Best Wishes, Team Gateway

February 05, 2021

excellent service, but customer service can be worked on more and be more a little informative since we’re in the middle of the pandemic. More

by qv10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jon sheldon
Feb 08, 2021 -

Gateway Chevrolet responded

Hi there qv10, thank you; we appreciate your feedback! We look forward to your next visit! Take care! Best Wishes, Team Gateway

February 04, 2021

Attention to detail by technician is poor... simple oil change but he/she did not clean off the skid plate and subsequently there is now an oil stain on my driveway More

by richard.stewart1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Zach
Feb 26, 2021 -

Gateway Chevrolet responded

Richard.stewart1, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. Please contact us at (623) 687-3503 when you have an opportunity, and we will be more than happy to try and turn your experience around. Best Wishes, Team Gateway

February 04, 2021

I have a 2019 red Corvette every time I go there MIKE takes care of me and service I love the opportunity to go there and get everything done on my vet Mike is always great always right always on time th More

by ROCKY007KHAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike. Service
Feb 05, 2021 -

Gateway Chevrolet responded

Hi ROCKY007KHAN, thank you for your kind review; we are happy to pass along your comments to Mike and the team here at Gateway Chevrolet, Inc.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

February 03, 2021

Service fine. Customer Representative needs instruction in client relationships. Couldn't get ahold of him to discuss estimated time of repairs.left many messages. Money returned. More

by bvandling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Feb 05, 2021 -

Gateway Chevrolet responded

Hi bvandling, thank you for your review; we are happy to pass along your comments to the team here at Gateway Chevrolet, Inc.! Please don't hesitate to reach out to us if there's anything more we can do! Best Wishes, Team Gateway

February 03, 2021

Everyone at Gateway Chevrolet that I dealt with was professional and friendly. The problem with my car and the cost to fix it were explained. Service was completed quickly. More

by koppelwoman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert in Service Dept
Feb 05, 2021 -

Gateway Chevrolet responded

Hello koppelwoman, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. If you have any further questions, please give us a call. We're always happy to help! Best Wishes, Team Gateway

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