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Gateway Chevrolet - Service Center

Avondale, AZ

4.3
3,992 Reviews

3,992 Reviews of Gateway Chevrolet - Service Center

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February 02, 2021

Service department and sales guys are really professional the service guys got the service done BEFORE it was promised!! I look forward to a long relationship More

by chuckjepson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Donald Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar is grest
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Feb 03, 2021 -

Gateway Chevrolet responded

Hello chuckjepson, It is great to hear everything was done quickly and to your satisfaction! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Best Wishes, Team Gateway

January 29, 2021

Great service, attentive employees!! Great conversation and they listened,,, i am a Satisfied customer. Thanks thsnks thank thanks mertinf 25 word minimum for your survey More

by JRMRINAZ
Recommend Dealer
Yes
Employees Worked With
Dwayne Washington
Report | Print
Feb 01, 2021 -

Gateway Chevrolet responded

Hi JRMRINAZ, we're happy you found our staff to be so supportive during your experience here at Gateway Chevrolet, Inc.. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Best Wishes, Team Gateway

January 29, 2021

Made an appt but it still took 2 hrs and 45min to complete an oil change and a tire rotation. Mechanic put too much air in tires but was corrected when I brought this to the svc advisors attention. More

by azsastory
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lis Diaz
Report | Print
Feb 01, 2021 -

Gateway Chevrolet responded

Hi azsastory, we're happy you found our staff to be so supportive during your experience here at Gateway Chevrolet, Inc.. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

January 29, 2021

It was a very nice experience from the greeting at the door to the service being done . IT DIDN'T TAKE THAT LONG AND THE SERVICE DEPT. WAS FANTASTIC , very polite ' Keep up the GREAT JOB More

by walston.phil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert was my contact he was great from start to finish
Report | Print
Feb 01, 2021 -

Gateway Chevrolet responded

Hello Phil, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. It is great to hear everything was done quickly and to your satisfaction! Please come see us for any future needs. Best Wishes, Team Gateway

January 29, 2021

Great customer service and turn around time was great. The service was excellent and I will most definitely go back for my car service needs. More

by nnamdi09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Thompson
Report | Print
Feb 01, 2021 -

Gateway Chevrolet responded

Hi nnamdi09, we are so happy to read such a great review about Gateway Chevrolet, Inc.! We do strive for 100% satisfaction, and it is great to see you had such a positive experience at Gateway Chevrolet, Inc.. We hope to see you soon! Best Wishes, Team Gateway

January 28, 2021

Car was in OEM comdition when I recieved it.It was like new and detailed and serviced.My only complaint was with my insurance company. More

by thomcolle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Thompson
Report | Print
Jan 31, 2021 -

Gateway Chevrolet responded

Hello thomcolle, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Best Wishes, Team Gateway

January 28, 2021

Robert Hernandez is awesome. Very professional and helpful. Give the man a bonus. Bravo. Bravo. Bravo. Bravo. Really? Get rid of the 25 word minimum. More

by T3FREESKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Hernandez
Report | Print
Jan 31, 2021 -

Gateway Chevrolet responded

Hi T3FREESKI, thank you for your kind review; we are happy to pass along your comments to Robert and the team here at Gateway Chevrolet, Inc.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

January 27, 2021

Immediately to care of our problem and had our vehicle back to us in one day we were satisfied with the service and the acknowlegement when we arrived there More

by heymaff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Hernandez
Report | Print
Jan 28, 2021 -

Gateway Chevrolet responded

Hi heymaff. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Best Wishes, Team Gateway

January 27, 2021

According to the report, you made a multi point vehicle inspection, but service advisor didn’t submit a report of that inspection, and didn’t make any recommendations according of the results of that insp More

by r_vega68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gambino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Bieber
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Enrique Velazquez, Jeremy Thompson, Alex Aguirre
Report | Print
Jan 28, 2021 -

Gateway Chevrolet responded

Thank you r_vega68 for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. We would like the opportunity to address your concerns. Thank you again, and we look forward to hearing from you. Best Wishes, Team Gateway

January 26, 2021

Liz Diaz Super helpful, she came up to me right away and assisted to help me out as well as well as offering me a Lyft back home till my car was ready for pickup and kept me updated on everything More

by MARIAMBAULUS1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liz Diaz
Report | Print
Jan 27, 2021 -

Gateway Chevrolet responded

Hi MARIAMBAULUS1234, thank you for your kind review; we are happy to pass along your comments to Liz and the team here at Gateway Chevrolet, Inc.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

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