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Gateway Chevrolet - Service Center

Avondale, AZ

4.3
3,992 Reviews

3,992 Reviews of Gateway Chevrolet - Service Center

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January 15, 2021

I was really disappointed with a radiator replacement I just received. The radiator was leaking and I asked for a new one along with all hoses and thermostate. I asked for it to be washed also. When I ret More

by GORILLAS70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robert Hernandez - 5 stars
Feb 01, 2021 -

Gateway Chevrolet responded

Thank you GORILLAS70 for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. We are glad to learn that someone from our Management Department did reach out to you to capture your feedback. Thank you for all the kind words regarding Robert and we will pass along your praises to him. Thank you for being a loyal customer and we will see you on your next visit. Best Wishes, Team Gateway

January 14, 2021

From the time I called for an appointment, staff was fast and courteous. The facility was compliant with current social guidelines and was one of the best experiences to date. More

by hernandez.keri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle in Services
Jan 15, 2021 -

Gateway Chevrolet responded

Thanks Keri! We always want to hear back from our clients and we're glad you had such a positive experience with us! It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

January 12, 2021

Tanks for fixing my problem and sorry for the comments the I made before and Tanks you guys my apologies for you Tanks you for More

by quinoneshugo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gambino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rachael Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Enrique Velazquez, Alfonso Gastelum, Anne Monroe
Jan 13, 2021 -

Gateway Chevrolet responded

Hi there quinoneshugo, we are very happy to have provided you with such a positive experience! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Gateway Chevrolet, Inc.. We hope to see you soon! Best Wishes, Team Gateway

January 12, 2021

Kyle in service was awesome. He was quick I dropped off my car 1.5 hrs early and he had it done before my appointment. I was also pumped that Liz is working in the service department she’s awesome as well. More

by nickinicole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
Jan 13, 2021 -

Gateway Chevrolet responded

Hi nickinicole, thank you for your kind review; we are happy to pass along your comments to Kyle, Liz and the team here at Gateway Chevrolet, Inc.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

January 11, 2021

It was an excellent and exciting visit here for my oil service as the service team did an excellent job on servicing my vehicle to perform great. More

by NASLRB2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexandra Cruz
Jan 12, 2021 -

Gateway Chevrolet responded

Hi NASLRB2018, It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

January 11, 2021

I always have a great experience at Gateway. Zach Sheldon is awesome! He takes care of me every time. Communicates with me. Never a issue. More

by robertrevere
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Sheldon
Jan 12, 2021 -

Gateway Chevrolet responded

Hi robertrevere, thank you for your kind review; we are happy to pass along your comments to Zach and the team here at Gateway Chevrolet, Inc.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

January 11, 2021

Went in for a oil change. I was surprise that a tire rotation was included. The truck was clean and was returned to me in the same manner that I gave it to them. Years ago, Liberty Buick returned a More

by sparky0007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember the lady's name.
Jan 12, 2021 -

Gateway Chevrolet responded

Hi sparky0007, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Best Wishes, Team Gateway

January 10, 2021

Worst experience of my life. Please do not shop here or let them service your Vehicle. Every employee is unprofessional. I will never do business here again and I will let everyone I know how bad this exp More

by Deli Garcia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
La Rue Abrams
Jan 25, 2021 -

Gateway Chevrolet responded

Hi Deli Garcia, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Gateway Chevrolet, Inc. (623) 687-3503 Best Wishes, Team Gateway

January 07, 2021

Good service. The service department is realy good. I like this dealer and I will continued to take my car for the good service. Thank you More

by YELLOWTUNA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryant Dominguez
Jan 12, 2021 -

Gateway Chevrolet responded

Hi YELLOWTUNA, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon! Best Wishes, Team Gateway

Jan 13, 2021 -

YELLOWTUNA responded

I will for the future service. Thank you

January 07, 2021

Warranty work was done quickly and had my car back in a very short time. Got me a ride home very quickly. Thank very much. More

by glmabbitt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike service
Jan 12, 2021 -

Gateway Chevrolet responded

Hi glmabbitt, We want all our clients to have a comfortable and stress-free experience with us! It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

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