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Gateway Chevrolet - Service Center
Avondale, AZ
3,990 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,990 Reviews of Gateway Chevrolet - Service Center
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December 30, 2020
John Sheldon was tremendous!! He was extremely helpful and great to deal with. However, I had my rear tires replaced and it took 8 1/2 hours to get this done. The reason was the alignment station was behi and great to deal with. However, I had my rear tires replaced and it took 8 1/2 hours to get this done. The reason was the alignment station was behind. This is not the first time I have had long waits for this same reason. To make a better dealership, resolve the issue with the alignment station. Waiting this long is frustrating and unnecessary. More
by SAYDEE2
Verified CustomerEmployees Worked With
John Sheldon
December 30, 2020
Happy with my oil change service, took 2 hours but still happy with service I recurved. I like the shuttle service the dealership provided to take me home and pick me up when the service was completed happy with service I recurved. I like the shuttle service the dealership provided to take me home and pick me up when the service was completed More
by rcnac2010
December 25, 2020
Booked an 8am oil change for 12/23 online and when I get to the dealership they said The wait would be 1-1/2 to 2 hours. I was told your systems don’t communicate from the dealership to online so I would ha to the dealership they said The wait would be 1-1/2 to 2 hours. I was told your systems don’t communicate from the dealership to online so I would have a walk in appointment. I booked online after being emailed from Onstar that my oil was at 1%. Huge inconvenienced as booking an appointment should be relatively quick to the service desired. My truck was not washed either after waiting for the full 2 hours for the service. The whole place seemed overwhelmed and short handed. More
by mikejozens
Employees Worked With
Not sure
December 24, 2020
Thanx for getting me in last minute! Robert Hernandez and crew were great as always. Whenever I need my vehicles serviced, I contact Robert personally. crew were great as always. Whenever I need my vehicles serviced, I contact Robert personally. More
by grzhoppa
Employees Worked With
Robert Hernandez
December 24, 2020
I'm always pleased with my experience at Gateway Chevrolet; they have a friendly, knowledgeable, helpful staff. Service is completed in a courteous, timely manner. Chevrolet; they have a friendly, knowledgeable, helpful staff. Service is completed in a courteous, timely manner. More
by reebjw
Employees Worked With
John
December 24, 2020
It was a really very satisfied experience with the whole work the do to my car!! Im really happy and im going to recommend to all my friends and family... work the do to my car!! Im really happy and im going to recommend to all my friends and family... More
by danyvalencia1.dv
Employees Worked With
Service center
December 23, 2020
This dealership left me with a great feeling of partnership in owning one of their vehicles. Very attentive, responsive and friendly. Definitely not what is normally expected after you drive off a partnership in owning one of their vehicles. Very attentive, responsive and friendly. Definitely not what is normally expected after you drive off a dealerships lot. My sincere Gratitude. More
by RONSCONGAS
Employees Worked With
All of the staff in the servicing/maintenance department. Great JOB.
December 18, 2020
Dealing with the service department at Gateway Chevy makes what would normally be a mundane experience a very enjoyable one. Our advisor Robert Hernandez ALWAYS displays professionalism and is concerne makes what would normally be a mundane experience a very enjoyable one. Our advisor Robert Hernandez ALWAYS displays professionalism and is concerned about our overall experience with every appointment. More
by walter.louro
Employees Worked With
Robert Hernandez
December 17, 2020
It’s the best dealership I’ve ever been to great customer service, great sales representatives, very well educated and best prices for new vehicles. service, great sales representatives, very well educated and best prices for new vehicles. More
by KARELYMAGALLANES1992
Employees Worked With
Alex Aguirre
