Gateway Chevrolet - Service Center
Avondale, AZ
3,996 Reviews of Gateway Chevrolet - Service Center
Our service rep, Roberto Hernandez, has always been awesome and has always let us know if we had a safety issue. Great Service Rep and asked for him on wife's new vehicle. awesome and has always let us know if we had a safety issue. Great Service Rep and asked for him on wife's new vehicle. More
Very friendly and helpful staff and the complimentary lyft ride is great.I would recommend no service fee for installation on various car parts thanks lyft ride is great.I would recommend no service fee for installation on various car parts thanks More
Very friendly they explained everything to me I’m so sorry I forgot the two gentlemen names but the whole service department was awesome Thank you🥰 sorry I forgot the two gentlemen names but the whole service department was awesome Thank you🥰 More
Our appointment was at 3 pm and we got there early and although we drove into bay it still took over 20 minutes before anyone even approached and addressed us. We were in the waiting area for over 2 hours although we drove into bay it still took over 20 minutes before anyone even approached and addressed us. We were in the waiting area for over 2 hours. We normally go to Courtesy Chevrolet but because of proximity to our house decided to go to Gateway instead. They realized that they had made a mistake so they offered us a 10% off coupon on our next visit, which will never get used because we will be going back to Courtesy. More
Very welcoming and friendly staff. Truck was completed by time promised. This was our first time at Gateway Chevy. We will be back in the future. by time promised. This was our first time at Gateway Chevy. We will be back in the future. More
The staff at the service dept was very friendly. The repair was thorough. I would have rated the service a five except it took longer than expected. repair was thorough. I would have rated the service a five except it took longer than expected. More
Our service was thorough and we received our vehicle back.within two hours clean and ready to go. Everything was explained to us including recommendations. back.within two hours clean and ready to go. Everything was explained to us including recommendations. More
went in for a service oil change and cabin filter change service advisor Robert Hernandez was very friendly and took care of my service and even had my truck wash.. Thanks service advisor Robert Hernandez was very friendly and took care of my service and even had my truck wash.. Thanks More
My service advisor was very helpful and only concentrated what I actually requested for service. He never tried to up sell, or pressure additional services which other dealers (aka Surprise Ford) always tend what I actually requested for service. He never tried to up sell, or pressure additional services which other dealers (aka Surprise Ford) always tend to do. I was in and out at the exact time my advisor estimated would the service would be completed. Thank you! More