Back

Gateway Chevrolet - Service Center

Avondale, AZ

4.3
3,996 Reviews

3,996 Reviews of Gateway Chevrolet - Service Center

Sort by
September 07, 2020

Our service rep, Roberto Hernandez, has always been awesome and has always let us know if we had a safety issue. Great Service Rep and asked for him on wife's new vehicle. More

by buds-place
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberto Hernandez
Sep 11, 2020 -

Gateway Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to Roberto here at Gateway Chevrolet, Inc.! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! All the best, Chelsea Wheeler

September 07, 2020

Very friendly and helpful staff and the complimentary lyft ride is great.I would recommend no service fee for installation on various car parts thanks More

by ntimicka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Mitchell
Sep 11, 2020 -

Gateway Chevrolet responded

Hi there! We're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care! All the best, Chelsea Wheeler

September 05, 2020

Very friendly they explained everything to me I’m so sorry I forgot the two gentlemen names but the whole service department was awesome Thank you🥰 More

by dejornaedurham1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Gateway Chevrolet responded

Hi, thanks for your praise and kind comments about our team. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

September 05, 2020

Our appointment was at 3 pm and we got there early and although we drove into bay it still took over 20 minutes before anyone even approached and addressed us. We were in the waiting area for over 2 hours More

by frankandsherri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kyle
Sep 22, 2020 -

Gateway Chevrolet responded

Hi Frank, it is disappointing for us to hear that your experience was anything less than great. We would like the opportunity to address your concerns. Please reach out to us directly at (623) 687-3503 when you have a chance. Thank you, and we look forward to hearing from you. Best Wishes, Team Gateway

September 04, 2020

Very welcoming and friendly staff. Truck was completed by time promised. This was our first time at Gateway Chevy. We will be back in the future. More

by vapsmom1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle in service
Sep 08, 2020 -

Gateway Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit! All the best, Chelsea Wheeler

September 04, 2020

The staff at the service dept was very friendly. The repair was thorough. I would have rated the service a five except it took longer than expected. More

by ranjr33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Sheld
Sep 08, 2020 -

Gateway Chevrolet responded

Hi there! We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help! All the best, Chelsea Wheeler

September 02, 2020

Our service was thorough and we received our vehicle back.within two hours clean and ready to go. Everything was explained to us including recommendations. More

by daveadams2134
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sheldon
September 02, 2020

went in for a service oil change and cabin filter change service advisor Robert Hernandez was very friendly and took care of my service and even had my truck wash.. Thanks More

by juda.cid1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Hernandez
September 02, 2020

My service advisor was very helpful and only concentrated what I actually requested for service. He never tried to up sell, or pressure additional services which other dealers (aka Surprise Ford) always tend More

by djramo85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not listed.
September 02, 2020

I’m just want to say thank you For helping me with this wonderful people Omar For helping me to Choose my truck I just want to say thank you More

by SERGIOGONZALEZ2450
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar
...
338
...