Gateway Chevrolet - Service Center

AC problems I own a SRX and had a issue with my AC. Robert is my service writer and the first time the unit didn't get fixed but I contacted Robert and he very h I own a SRX and had a issue with my AC. Robert is my service writer and the first time the unit didn't get fixed but I contacted Robert and he very helpful in getting the problem resolved and I am very happy with Gateway Chevrolet service dept. after the repair was made and the AC is working fine. Thanks KR More

w John Sheldon was extremely professional and helpful. He told me what was needed and the approximate time that it would the car would be finished. I appreciated both. When I went to submit this I could not told me what was needed and the approximate time that it would the car would be finished. I appreciated both. When I went to submit this I could not xxxx people I worked with because the service people are not listed it was only for service that I was in have my car taken care of. More

They are fast and informative when it comes to working on my pickup.. they are the best dealer I have delt with.i would recommend them to any on my pickup.. they are the best dealer I have delt with.i would recommend them to any More

service Mike understood my needs and did a wonderful job by getting my truck ready for the trip, I will go back to Mike every time Mike understood my needs and did a wonderful job by getting my truck ready for the trip, I will go back to Mike every time More

Awesome service, such great work. I Would take my corvette c7 back anytime! thanks for doing such a amazing job. Great team of experts. -Edgar corvette c7 back anytime! thanks for doing such a amazing job. Great team of experts. -Edgar More

John Sheldon was very pleasent to work with. However, John Sheldon was very pleasent to work with. However, there were a couple of comments he made to me that i did not like and there were some issues w John Sheldon was very pleasent to work with. However, there were a couple of comments he made to me that i did not like and there were some issues with the dealership. After spending $3000+ to get my vehicle fixed, the engine was knocking, my back wiper was no longer working, there was a slit in my arm rest, a dirty oily rag was left on my back seat along with some trash and not to mention it looked as if my windows were left open during a duat storm. John did get me back in to get my vehicles engine fixed again as well as replaced my arm rest and the wiper fixed only after he made remarks to me that all engines make noise and that there was no way they had anything to do with my back wipers no longer working. There were issues with the loaners cars. The first one they tried to give me had the brake light on so they went to get me another. That car had another customer's car keys left in the cup holder which we turned in, however that night the check engine light came on. I called the dealership to advise but I did not receive a call back. I received a few sales calls that i did not appreciate as they told me invalid information about my car and seemed like they did not want to take No for an answer when it came to me selling my car to them or buying a new one. More

You do not make appointments. Just drop offs. Unacceptable. My time is valuable too. Even Tempe Dodge beats this performance! An appt is not a drop off time, but a time for “scheduled” work! You Unacceptable. My time is valuable too. Even Tempe Dodge beats this performance! An appt is not a drop off time, but a time for “scheduled” work! Your dept did not care. More

The issue on the car was not fixed the person who helped us was very rude and the car still has Tempe problem a lot of noise us was very rude and the car still has Tempe problem a lot of noise More

Service was slower than I would have preferred but not a bad experience. The chocolate danish was pretty good, I ate three of them. I would go back to Gateway Chevrolet again.. bad experience. The chocolate danish was pretty good, I ate three of them. I would go back to Gateway Chevrolet again.. More