Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Gateway Chevrolet - Service Center
Avondale, AZ
3,987 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
3,987 Reviews of Gateway Chevrolet - Service Center
Sort by
May 21, 2020
Mike was efficient and courteous and explained everything. I trust your company to properly service my vehicle so that I can get thru our dangerous summers. I was very happy with my vehicle after servicing bec I trust your company to properly service my vehicle so that I can get thru our dangerous summers. I was very happy with my vehicle after servicing because I could tell it drives like a dream again with the proper alignment that your service people took the time to do it right. The public is in such a big hurry they push companies to go too fast and then complain about the results. Not only do I not have complaints, I am very pleased with the time your company took to maintenance my car. Thank You and your great service people. More
by POMEGRANATE10
Verified CustomerEmployees Worked With
Mike Beck
May 21, 2020
Easy drop off and pick up vehicle. Excellent customer service and great experience. Love the Lyft service they provide. Service advisor was very professional. I’ve been a customer at gateway chevy for ma service and great experience. Love the Lyft service they provide. Service advisor was very professional. I’ve been a customer at gateway chevy for many years now, always been treated with respect. everyone at gateway chevy have been great . More
by carlitom5
Employees Worked With
Zachary Sheldon
May 21, 2020
Dropped off car Rep was very helpful and communicated everything timely which made my experience awesome. He was also bilingual which they don't have all the time thi Rep was very helpful and communicated everything timely which made my experience awesome. He was also bilingual which they don't have all the time this was also appreciated. More
by javelleyra
Employees Worked With
Miguel Palma
May 21, 2020
Service Dpt. is great, great friendly convenient and quality service. Serviced my 19 Impala oil change , tire rotation and even gave it a wash! Great Service. quality service. Serviced my 19 Impala oil change , tire rotation and even gave it a wash! Great Service. More
by MMANGOSING93
Employees Worked With
Mike & Miguel
May 20, 2020
Very Good Experience I would like to give a shout out to my Service person Noe. He was very attentive and really worked hard to make sure I was taken care of. Thank you I would like to give a shout out to my Service person Noe. He was very attentive and really worked hard to make sure I was taken care of. Thank you for taking care of the issue I had. More
by llozo
Employees Worked With
Noe Unsure of last name
May 19, 2020
Went for a oil change and waited for 2hrs for service to completed. Wasn’t to upset with the pandemic going on but when I got my vehicle back oil life wasn’t reset and oil sticker did not match date for ser completed. Wasn’t to upset with the pandemic going on but when I got my vehicle back oil life wasn’t reset and oil sticker did not match date for service and mileage.......now I ask myself if the service was even completed More
by billybailey1993
Employees Worked With
Service
May 18, 2020
Had my vehicle in for oil change and tire balance. They were very easy to deal with over the phone but charged way too much to just balance my tires (couldn’t rotate due to size difference) also claimed th were very easy to deal with over the phone but charged way too much to just balance my tires (couldn’t rotate due to size difference) also claimed they would wash it and didn’t. I had oily handprints on the hood and side of my car. Also, they did a multipoint inspection but their paperwork gave no details as to the condition of my brakes, or anything else they checked. Nice people but service definitely lacking. More
by RICHARD
Employees Worked With
Miguel Palma
May 18, 2020
All the reps I spoke to were very kind and professional. The work was quick and they left my car in great condition, even cleaner than I had left it. The work was quick and they left my car in great condition, even cleaner than I had left it. More
by COGGIN.MELISSA
Employees Worked With
John Sheldon
May 14, 2020
Mike was awesome and will keep taking my car back to him for all my repairs. Had trouble with my AC and he even took pictures to show me where the problem was. for all my repairs. Had trouble with my AC and he even took pictures to show me where the problem was. More
by fpym321
Employees Worked With
Mike
May 14, 2020
Scary Your dealership has decided to risk the health of their employees by not practicing safety standards for COVID-19 health concerns. No masks being wor Your dealership has decided to risk the health of their employees by not practicing safety standards for COVID-19 health concerns. No masks being worn by your employees demonstrates that you are not concerned about the health and welfare of your employees or your customers. I won't be back to this dealership for any reason in the future! More
by RDEAR1
Employees Worked With
Service personnel only
