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Gateway Chevrolet - Service Center

Avondale, AZ

4.3
3,987 Reviews

3,987 Reviews of Gateway Chevrolet - Service Center

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April 23, 2020

It's always neat & clean the reception and service folks are kind and professional. I trust my service manager John, I feel that he is always looking out for me and my family More

by NICHOLE. BLACKWELL
Recommend Dealer
Yes
Employees Worked With
John Sheldon
April 22, 2020

Thanks John for taking care of me as usual. I really appreciate the work you all do there. Stay safe and healthy! God bless you all More

by ERICP0503
Recommend Dealer
Yes
Employees Worked With
John Sheldon
May 07, 2020 -

Gateway Chevrolet responded

Thank you for choosing Gateway Chevrolet, Inc. as your first choice for all your automotive needs! We are always more than happy to assist you if anything else comes up. Take care! All the best, Anne Monroe

April 22, 2020

Very polite and customer service oriented would recommend him to others I have had bad experiences with buying parts from auto zone and Oriellys was different then what it was to be More

by grahamr0911
Recommend Dealer
Yes
Employees Worked With
Dan Bieber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Shelton
May 07, 2020 -

Gateway Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit! All the best, Anne Monroe

April 21, 2020

Best Service Technician!! I have an issue that with my back window. My Service Technician, Miguel Palma, has done a great job at setting up my appointments, keeping me informe More

by JMG54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Palma
May 07, 2020 -

Gateway Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! All the best, Anne Monroe

April 20, 2020

They estimated it would take about 1.5hrs and only took about 1:15. Good, quick service! Visited the parts department to use some points, too. More

by KATEWHITMIRE
Recommend Dealer
Yes
Employees Worked With
Dan Bieber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : There was another really friendly guy in the parts department that helped me out. He has been very helpful everytime I’ve come in!
May 07, 2020 -

Gateway Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help! All the best, Anne Monroe

April 20, 2020

It has been my experience since moving here that Gateway Chevrolet has been upfront with the costs of maintenance. The Customer staff is tops! Thanks Miguel! More

by MAKPA1248
Recommend Dealer
Yes
Employees Worked With
Miguel Palma
May 06, 2020 -

Gateway Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Gateway Chevrolet, Inc. and we hope to see you again soon!

April 20, 2020

I came in for an oil change. I was in and out in exactly 1 hour. No hassle or issues. I appreciate the fast service. More

by Elsaochoa59
Recommend Dealer
Yes
Employees Worked With
Zachary Sheldon
April 20, 2020

Da Bomb Good and reasonably fast .Good and reasonably fast. Good and reasonably fast. Good and reasonably fast. Good and reasonably fast. Good and reasonably More

by ponce922
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yoli Pena
May 07, 2020 -

Gateway Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! - All the best, Anne Monroe

April 16, 2020

Absolutely awful. Every single time I come here there is an issue. This time the service manager was involved and he didn’t care either. More

by katelynostrom
Recommend Dealer
No
Employees Worked With
Service manager and John something
May 09, 2020 -

Gateway Chevrolet responded

Hi there, I would like to get some more details about your experience with us. Please contact our Customer Relations Manager Anne Monroe at 623-932-4389 EXT 111

April 15, 2020

So my engine light came on so I take my car in! I bought my car from this location 5 years ago and only bring my car back for maintenance! So would you say I’ve been fateful and loyal? They call me and tell More

by ESHA.ANDERSON
Recommend Dealer
No
Employees Worked With
Robert
May 09, 2020 -

Gateway Chevrolet responded

Hi, we regret to hear that your recent experience was anything less than exceptional.

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