Gateway Chevrolet - Service Center

Good service. Oil change was a little expensive $61.93+. However, service on my vehicle was excellent, and the wait was less than the two-hours promised. Oil change was a little expensive $61.93+. However, service on my vehicle was excellent, and the wait was less than the two-hours promised. More

Wait way too long It took 3 hours for a scheduled oil change and car wash. The service adviser failed to give me any updates as to why the lengthy process. Whoever wash It took 3 hours for a scheduled oil change and car wash. The service adviser failed to give me any updates as to why the lengthy process. Whoever washes the cars did such a poor job that i had to take it get it rewashed the same day. I honestly don't know why you schedule an appointment for an oil change if this is the wait time anyways. More

Robert is the MAN!! Never a disappointment when I have my car serviced! Car was repaired and cleaned when I came to pick it up. I received text updates from Robert. Never a disappointment when I have my car serviced! Car was repaired and cleaned when I came to pick it up. I received text updates from Robert. Robert explained the cost, then I was out the door. Perfect service! More

Came in for my complimentary first scheduled service with no issues. They were also able to resolve a few squeaky rattly panels at no extra charge. no issues. They were also able to resolve a few squeaky rattly panels at no extra charge. More

John in the service department is awesome. We have been buying cars from your dealership for a very long time and have referred multiple people. I believe we just bought our 9th car from you. We have been buying cars from your dealership for a very long time and have referred multiple people. I believe we just bought our 9th car from you. When we need things done and have to bring them into the Service Department, John has been our go to person. He is always making us feel like the most important customers he has and will bend over backwards to deliver our needs in a timely manner. We will continue to work with your dealership throughout our lifetime as we have not found this type of service anywhere else. We would like to say the same about our sales people and finance. Donald, Tony, Yoli and Nick. Thank you all. More

No Pressure! I love that Zach did not pressure me into anything that my car didn't need. He addressed any concerns that I had and made sure to give me a detailed r I love that Zach did not pressure me into anything that my car didn't need. He addressed any concerns that I had and made sure to give me a detailed report. More

Great customer service with my service advisor Zach.. I highly recommend Zach to as anyone needing service with their Gm vehicles. My vehicle was taken care of promptly. Thxs Zach. highly recommend Zach to as anyone needing service with their Gm vehicles. My vehicle was taken care of promptly. Thxs Zach. More

quick and easy the employees are very friendly and my service advisor Mike recognizes me when I come to have my car serviced. The waiting room is comfortable and the the employees are very friendly and my service advisor Mike recognizes me when I come to have my car serviced. The waiting room is comfortable and the snacks are great. The bottled water cabinet does not make the water cold but it is very much appreciated. More

I was greeted by Liz over and customer service she took care of me make sure I had everything I need it make sure my vehicle was taken care of even washed it and made me feel welcome and warm I'll definite care of me make sure I had everything I need it make sure my vehicle was taken care of even washed it and made me feel welcome and warm I'll definitely be coming back again More

4 hours for a scheduled oil change. Always the same even if there’s no line. I’d rather pay $200 than come back here if there’s no line. I’d rather pay $200 than come back here More