Gateway Chevrolet - Service Center

Excellent Service through and through From the time I arrived at gateway Chevy I was amazed at the response time and friendliness of the staff. They were very helpful and kept me updated w From the time I arrived at gateway Chevy I was amazed at the response time and friendliness of the staff. They were very helpful and kept me updated with my vehicle status. I’ll get all my maintenance down through gateway. More

Could be better, bad communication The service was fine. The issue is that the time estimates are not accurate. The last 2 visits the service took an hour longer than I was told and I w The service was fine. The issue is that the time estimates are not accurate. The last 2 visits the service took an hour longer than I was told and I was not contacted to be informed the service was done. I actively had to contact the dealer myself to find out my vehicle maintenance was completed. They definitely have a disconnect in communication. More

Service Everything was great. Only complaint is I've haven't had my car that long and it's a certified used vehicle, but it needs an alignment and possibly ti Everything was great. Only complaint is I've haven't had my car that long and it's a certified used vehicle, but it needs an alignment and possibly tires by next oil change. Why wasn't the alignment done before it was sold? More

Most items were completed The service department did a good job with the bed lining. The window tint was great, but didn’t clean the windows very well. It had grey smudges and The service department did a good job with the bed lining. The window tint was great, but didn’t clean the windows very well. It had grey smudges and also the truck had grey smudges. The side steps r great as well. I just didn’t get any details on the warranty for the liner and side steps. Also our second set of keys wasn’t ready. More

Timely, courteous, quick. Service kept me updated on my service agreement. Completed work in a reasonable time period. Had donuts. haha Everybody was nice. Washed my care Service kept me updated on my service agreement. Completed work in a reasonable time period. Had donuts. haha Everybody was nice. Washed my care. I liked. More

Excellent service! Great customer service and they always treat me with respect. Love that my truck get wash after any service that it needs thank you so much!😀 Great customer service and they always treat me with respect. Love that my truck get wash after any service that it needs thank you so much!😀 More

Great, efficient service. The service members at the dealer were kind and I was in and out quickly. The whole process was handled quickly and efficiently and I was very surpris The service members at the dealer were kind and I was in and out quickly. The whole process was handled quickly and efficiently and I was very surprised by the quality of the service. More

Service I have bought 2 vehicles from here and have them both serviced by them and I have been treated very kindly and with respect. I wouldn't take my car a I have bought 2 vehicles from here and have them both serviced by them and I have been treated very kindly and with respect. I wouldn't take my car any other place. More

Best Customer Service Robert is the best! Always goes above and beyond to ensure customer satisfaction. I have taken both are vehicles in for service and we are always co Robert is the best! Always goes above and beyond to ensure customer satisfaction. I have taken both are vehicles in for service and we are always completely satisfied. More

Great Service I always receive great service at Gateway Chevy and Robert Hernandez, that is why I take my GMC there. Thank You Robert for always getting things done I always receive great service at Gateway Chevy and Robert Hernandez, that is why I take my GMC there. Thank You Robert for always getting things done right. More