Gateway Ford Lincoln

Customer satisfaction at it lowest I bought a brand new 2016 Ford 150 in March 2016, after couple months or driving in June 2016 my vehicle just stopped on a middle of a road, vehicle s I bought a brand new 2016 Ford 150 in March 2016, after couple months or driving in June 2016 my vehicle just stopped on a middle of a road, vehicle started slowing down and gas paddle would not work at all and I pulled over with just momentum of the vehicle, I took it to the dealership and they were not able to find any problem, well 20 days later same thing happen and this time vehicle would not start at all, I ended up towing it and service dept were not able to find any problem as always, it took them almost a week so after 4-5 days I asked for a loaner vehicle and lucky me they actually did gave me a vehicle, well signed said that its non smoking vehicle but car it self was so dirty, it had filth all over the dashboard car was never vacuumed, I can see pet hair on the seats, I took it home and started sneezing and cough the next morning, then I did more digging and I found a rotten avocado in the trunk as soon as I folded the seats, how can you give a loaner vehicle with so much filth? BTW vehicle is not fixed and they cannot find the problem with it and they want to trade me with a new on and want me to loose 9K for a brand new vehicle that they sold me just 90 days ago. Its all a scam and they want customer to suffer. More

This dealership has won back my support in ford products. Purchased used expedition from them and could not be more happy. Last year made the mistake of dealing with their competition ..lance Cunningham ford Purchased used expedition from them and could not be more happy. Last year made the mistake of dealing with their competition ..lance Cunningham ford in Knoxville. That man is the biggest crook walking the earth!!! Would recommend for used or new A+++. More

Do not by a Fusion from this dealership. Neither them or ford will stand behind what they sell. Had throttle body replaced and still having issues. Also add electrical problems to the list. Didn't even clea ford will stand behind what they sell. Had throttle body replaced and still having issues. Also add electrical problems to the list. Didn't even clean off the battery cables after he told us they had corrosion on them. They do very little and charge you big time. I will not buy from them again and will not get service from them again. As far as it goes im done with Ford. Its sad because I,ve been a ford customer for over 30 years. You don't want my business that's fine. There is more out there than ford. More