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Gateway Kia Warrington
Warrington, PA
222 Reviews
Welcome to Gateway Kia! We thank you for visiting our website. Gateway Kia Motor Cars, Inc. was established in September of 2001 in Warrington, Pennsylvania. Within a few years we were awarded the Kia franchise in Quakertown, Pa. After several more successful years, Kia asked us to open a flagship location in North Brunswick, NJ to provide sales and service to the New York and New Jersey marketplace. We opened another Kia franchise in Denville, NJ where we can fully serve the Northern NJ & NY market more effectively.
We would like to personally invite you to pay us a visit and discover for yourself the difference between us and other new and used car dealerships. Throughout the years, we have remained true to our family business heritage, and despite our significant growth, you will still see friendly familiar faces year-in and year-out. More than our facilities and equipment, we believe you will agree that our diverse, multi-talented and well trained management and staff makes Gateway Kia a very special place.
We are proud of the reputation for outstanding service that has been earned in the more than 12 year history of our company. Going forward, our simple goal of exceeding all our customers’ expectations will be evident, as we constantly strive for excellence in all areas of sales and service.
At Gateway Kia, we strongly believe that our “award-winning” customer service has no equal in the automotive industry.
As we say around here, "We Hope To See Ya at Gateway Kia"!!!!!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 222 reviews
January 09, 2012
August 2011, I inquired via email about a car listed in their online inventory and was told that it was available. I phone called to confirm they had it at their Warrington dealership and made an appointme their online inventory and was told that it was available. I phone called to confirm they had it at their Warrington dealership and made an appointment with John McDonald to test drive. I drove 40 minutes the next day and was told when I arrived that John was out sick. They then told me they couldn't find the car and then said it was at their Quakertown dealership and that I should drive over there to see it. At that point I left. I did eventually find the car I wanted at Sussman Kia and bought it with no problems, excuses, deception or rude treatment. More
by neiljrosen
Employees Worked With
Michael Ruskey, Paul Georgio, John McDonald
June 28, 2011
I drove off the lot with my new Kia without Inspection stickers. When I finally noted this almost two months later, I called the dealership. I spoke to a manager, Chuck. He in essence blamed me for that m stickers. When I finally noted this almost two months later, I called the dealership. I spoke to a manager, Chuck. He in essence blamed me for that mistake and would not accommodate my needs. After he explained he could not accommodate my needs, he promptly hung up on me. I have NEVER seen customer service like this in my life before. A manager hanging up on me? Definitely will NOT be referring friends & family to the dealership, as well as not doing any future business with them. I am completely disgusted. More
by amasser
Employees Worked With
Chuck, Alan, Justin
