My vehicle lease is due to reach maturity in October, 2021. The contract states that I am able to purchase the vehicle for the residual value and that there would be no fees associate with the purchase.
I went to Gateway Kia, where I’d signed the lease agreement, to purchase the car. At that time the dealer representative told me that there would be fees associated with the purchase. After telling him that my contract stated otherwise, I was asked to show him the paperwork, which I did. He then told me that he would be unable to sell me the vehicle for the contract price and that I would need to take it up with Kia.
Kia is no licensed to sell in PA so referred me to a 3rd party where I'll have to pay additional fees.
The lease end process with Kia is so bad that I'll never purchase/lease another Kia or Hyundai.
Gateway, in particular, is horrible in how they tried to breach the contract. Avoid them like the plague.