Gateway Kia Warrington

Great service Don is a super service manager a great person took care of my service needs and was interested in my comfort as I wasnt able to walk steps offered me Don is a super service manager a great person took care of my service needs and was interested in my comfort as I wasnt able to walk steps offered me coffee or hot choc very caring person More

Stay away - you've been warned! You've been warned - find another Kia Dealer to buy from and more importantly, get your KIA serviced! Gateway Kia Warrington's service department i You've been warned - find another Kia Dealer to buy from and more importantly, get your KIA serviced! Gateway Kia Warrington's service department is in complete chaos, which may be because of the utter incompetence of the Service management OR the Technicians being clueless on how to fix their own vehicles. Short version of events AFTER our vehicle was there for 2 WEEKS with no update on status... KIA - "Good thing you called 'cause the part just (now) got here." (really I called at the exact perfect moment at 9:53 on a Monday?) Me - Sorry? The car's been there for going on 2 weeks!! (in an aggravated and sarcastic tone) "So you ordered in the wrong AGAIN? (this was the second time!) Kia - "YEA, looks like the wrong part was shipped in last week. (apparently the warehouse workers at the KIA parts warehouse not only do not know how to pull the correct part number but they also FUDGED the paperwork so the part number, packing slip and invoice all matched.) Appears to be a conspiracy undertaken by the international Kia parts warehouse to unscrupulously undermine this one dealership. STAY AWAY from this place! More

Meghan Sells Lisa a 2014 Kia Optima! Impressive facility, Welcoming, Professional, Attentive, Knowledgeable, Informative, Respectful of our situation, Caring, Willingness to negotiate, me Impressive facility, Welcoming, Professional, Attentive, Knowledgeable, Informative, Respectful of our situation, Caring, Willingness to negotiate, meeting our needs and expectations, seamless experience, we will Refer! More

Great dealer We were extremely impressed with this dealer. We leased a beautiful car and got a great deal! I would definitely recommend gateway Kia to everyone. We were extremely impressed with this dealer. We leased a beautiful car and got a great deal! I would definitely recommend gateway Kia to everyone. More

All I Wanted Was an Oil Change We came to Gateway Kia for an oil change, which was due. Hoping we could just wait for it, we were told it would take about 45 minutes. So we said, We came to Gateway Kia for an oil change, which was due. Hoping we could just wait for it, we were told it would take about 45 minutes. So we said, great. Well what do you do at a car dealer when you have 45 min. to waist, you look at cars. Lorenzo Kemmerlin approached us with a big smile and a friendly manner. We were contemplating trading our 2004 Kia Sorrento in for a new car in the near future so we told Lorenzo what we had in mind. He was not only friendly but extremely helpful and knowledgeable. He answered every question we asked of him and even had some suggestions for us to consider. The Gateway Staff made the purchasing process smooth and easy. Everyone was very pleasant. Lorenzo helped set up some functions in our new car and told us if we have any questions to just call him. Later as we drove off in our new car we said what a great experience from Lorenzo and the whole staff . As we did with our 2004, our new Sorrento will be serviced at Gateway Kia. Eric and Sandy Castelli Warrington, Pa More

Awesome Went there not knowing if I could get approved, after the hard work of Rob and the team I went home in my new 2013 optima... So happy that I actually Went there not knowing if I could get approved, after the hard work of Rob and the team I went home in my new 2013 optima... So happy that I actually enjoy driving around in a car again!! More

My New 2014 Kia Forte Everyone at the dealership was very polite and made me feel very comfortable. The Salesman worked well with me to get me the best deal and have me dr Everyone at the dealership was very polite and made me feel very comfortable. The Salesman worked well with me to get me the best deal and have me drive out of there with a brand new car. I will definitely recommend Gateway Kia to my friends. Thank you! More

Best Experience I ever had a dealership On Thursday My fiance and I went to Gateway KIA and met with Lorenzo about possibly buying one car. Lorenzo is the BEST salesman I ever had the privel On Thursday My fiance and I went to Gateway KIA and met with Lorenzo about possibly buying one car. Lorenzo is the BEST salesman I ever had the privelage to work with. I hate using the word Salesman because he did not try and sale us anything we didn't need. We gave him our thoughts on price and he came in exactly where we wanted to be and we drove off in a brand new KIA Optima. We were so impressed with the service we received we returned the next morning with my fiances car and drove off with another brand new car. Everyone at the dealership were friendly and helpful from the Manager Barry to the finance guy Ron. I would strongly recommend anyone to go to Gateway KIA in Warrington. More

The Road to My New 2014 Kia Optima Since my 2003 Chevy Tahoe was getting older, and more and more expensive to repair and fill with gas, I decided it was time to consider a smaller, mor Since my 2003 Chevy Tahoe was getting older, and more and more expensive to repair and fill with gas, I decided it was time to consider a smaller, more practical car. Gateway Kia is located close to my home and I was very impressed with the style and features of the Kia Optima so I wanted to take it for a test drive to see if I liked the way it handled the road. My husband and I read rave reviews on Lorenzo Kemmerlin, and contacted him to see if he would be available to talk to us about the car and perhaps take it for a ride. He was extremely friendly and approachable from the start. He explained the car's features, warranties and details thoroughly and allowed us to test drive the car and we were quite impressed. Our original intention that evening was just to drive the car to see if we liked the ride since we already liked how it looked, and yes, we enjoyed the ride! Lorenzo and his manager, Eric, went above and beyond to work with us on a trade-in value for my Tahoe and they were truly a pleasure to work with, Both my husband and I felt they were working with us and not against us during the entire experience, and neither of us have ever experienced that before in our entire years of purchasing cars! In the end, they put together a package that we could not refuse. Unbelievably, I drove my hot red Optima home that very night. And someday, I plan to come back... More

Great experience Meghan was very helpful and had lots of profuct knowledge. A man name dave took us to test drive the kia forte and i fell in love. Meghan was very helpful and had lots of profuct knowledge. A man name dave took us to test drive the kia forte and i fell in love. More