Gateway Subaru

Very pleasant experience. The three used cars I wanted to test drive were ready. I chose one to buy and the process went very smoothly, from the sales person to the business The three used cars I wanted to test drive were ready. I chose one to buy and the process went very smoothly, from the sales person to the business manager who arranged the financing. More

I had been in contact with this dealership for a few months while trying to find the perfect fit. Everyone went out of their way to help and make it an enjoyable experience. I finally found a great vehi months while trying to find the perfect fit. Everyone went out of their way to help and make it an enjoyable experience. I finally found a great vehicle with the help of Joe Francisco. He patiently explained all the features in detail and the differences between same vehicles. I would highly recommend purchasing a vehicle from them. Top rate organization and the staff was efficient and friendly. More

Joe from Gateway Subaru was very helpful, friendly and went out of his way to make sure we were satisfied. Excellent Customer service. The Sales manager Zack was also excellent. Beat customer service i ha went out of his way to make sure we were satisfied. Excellent Customer service. The Sales manager Zack was also excellent. Beat customer service i have seen. Highly recommend Gateway Subaru of Delmar. More

From the moment we walked in the door, my husband and I were offered service excellence. Our salesman was very helpful, yet not pushy. We ended up buying a car that met all of our qualifications and we are were offered service excellence. Our salesman was very helpful, yet not pushy. We ended up buying a car that met all of our qualifications and we are thrilled. We would definitely go back to Gateway. More

Professional, friendly and helpful. Answered all questions when taking delivery. Car was delivered in immaculate condition. Answered all questions when taking delivery. Car was delivered in immaculate condition. More

Joe Francisco was very pleasant to work with and took his time to answer all of our questions. During a test drive he explained a lot of the features about the car. During the purchase process he explained time to answer all of our questions. During a test drive he explained a lot of the features about the car. During the purchase process he explained everything, made sure the car was ready, cleaned, and full of gas. Jeff walked us through the financing and also made it a pleasant and informative experience. Once it was all done and the car was tagged Joe went through a more detailed explanation of the car features and sent us on our way with everything we needed. More

Joe Kostecki from Gateway Subaru was very kind and helpful in my experience with finding the car I wanted. helpful in my experience with finding the car I wanted. More

Our salesperson Janet was friendly, non-pressuring, and knowledgeable. She made it a very pleasant experience for my wife to purchase a new car. All of the extra packages were of course offered by both J knowledgeable. She made it a very pleasant experience for my wife to purchase a new car. All of the extra packages were of course offered by both Janet and Jeff, Business Manager, (extra paint and upholstery protection, extended warranty, etc.) but no hard sell by either Janet or Jeff as we’ve experienced elsewhere. Would highly recommend this dealership. More

This was probably my easiest and most comfortable car buying experience to date. I'd recommend Gateway to anyone looking for a Subaru or used vehicle. Janet and Zach were awesome and made the whole proce buying experience to date. I'd recommend Gateway to anyone looking for a Subaru or used vehicle. Janet and Zach were awesome and made the whole process really easy. Previously I had tried to purchase a vehicle through Carvana. That became a huuuuuge mess. Janet and Zach did for me in 2 hours what took Carvana weeks to try and figure out. Stay away from Carvana! Use this crew instead. 10/10 More

Not perfect but better than others when it come down to customer service. The place is clean and the waiting area provides coffee, hot chocolate or water. Also, they have a few snacks that are also free. customer service. The place is clean and the waiting area provides coffee, hot chocolate or water. Also, they have a few snacks that are also free. More