Gateway Subaru

Excelent salesmanship Great customer service from Gateway Subaru plus they had the best price. We had email from Subaru with congratulations on our new Forester. The email Great customer service from Gateway Subaru plus they had the best price. We had email from Subaru with congratulations on our new Forester. The email shows they care about the customer. More

On My Way To A New Subaru Jim Stein was extremely courteous, friendly, knowledgeable, and accommodating. Jim and the rest of Gateway Subaru's staff did their utmost to meet my Jim Stein was extremely courteous, friendly, knowledgeable, and accommodating. Jim and the rest of Gateway Subaru's staff did their utmost to meet my price wishes. Jim returned my phone calls in a prompt and efficient manner. He answered all of my questions, even some I didn't have. He and others stayed at the dealership beyond it's closing time to demonstrate and explain the Outback's features and conclude the sale. Overall, Jim and the Gateway staff made my car buying experience a very pleasant one. More

Great experience from start to finish This dealership is all about creating a positive experience for the customer. We found the best you can hope for in a sales person---- very knowledge This dealership is all about creating a positive experience for the customer. We found the best you can hope for in a sales person---- very knowledgeable and low-key (not pushy; no sales gimmick). Our entire experience was a positive one. We could feel a positive, easy going vibe about the entire dealership as we met everyone from the sales manager to the service dept staff. And true to their ad: dog tested' dog approved, they are super dog friendly! Steve Wergin, our sales rep, was the best! Highly recommend him. More

An update to my purchase Gateway went above and beyond, during and after my transaction to make sure that I was a satisfied customer. I really have to hand it to them, as indi Gateway went above and beyond, during and after my transaction to make sure that I was a satisfied customer. I really have to hand it to them, as individuals and as a business, to a person, my happiness was of utmost importance to every one of them. It is nice to know that they stand by their product and want to keep you happy long after the deal is done and you are out the door. A classy enterprise from the top down. Thank you very much! More

Service After the Sale I have owned my Subaru Outback for a couple of years and continue to be delighted with my experience with this dealership! Kevin Miller has been Grea I have owned my Subaru Outback for a couple of years and continue to be delighted with my experience with this dealership! Kevin Miller has been Great with Service after the Sale! More

100% Satisfaction I want to give a big thanks to Lance Calver, Brian Kans and Renee Ennis. I had a amazing experience with you all and customer service 100%! I would re I want to give a big thanks to Lance Calver, Brian Kans and Renee Ennis. I had a amazing experience with you all and customer service 100%! I would refer anyone to Gateway Subaru do to the great team work they serve to please! I love my used Impala thank you so so much god bless you all!!!! More

5 stars across the board! This was my first new car and my first time shopping with a dealership. All of the individuals that I interacted with were incredibly helpful, nice, This was my first new car and my first time shopping with a dealership. All of the individuals that I interacted with were incredibly helpful, nice, welcoming, honest and transparent throughout the whole process. As a single woman shopping alone, I felt comfortable, confident, and respected throughout the whole process. I cannot say enough good things about my experience and I will without a doubt recommend Gateway Subaru to everyone! I love my new Outback! More

Amazing customer service I worked With Nick Machado and Renee Ennis and their customer service was amazing. All of the employees were very friendly as well. They will bend ove I worked With Nick Machado and Renee Ennis and their customer service was amazing. All of the employees were very friendly as well. They will bend over backwards to make sure that you are happy and that the deal works for you. I will definitely be back to get my next car from here More

Great Dealership, Honest sales team! Want to thank Gateway Subaru and Steve Wergin my salesman , on taking care of my wife & I buting a used jeep commander. About a year ago we looked at Want to thank Gateway Subaru and Steve Wergin my salesman , on taking care of my wife & I buting a used jeep commander. About a year ago we looked at another commander they had but was a 6 cylinder not an 8 that my wife & I were looking for, but Steve still let us test drive it and was very helpful through the whole deal even getting preapproved financing. Now a year later they had that 8cyl. commander,my wife & i went to check it and steve was still there so naturally we dealt with him bought the commander 2006 w/only 75,000 miles on it clean inside-out.Steve was always upfront with us{honest} and very helpful.Also Brian Kang used car manager did the numbers that my wife &I needed.If your ever in the market for a new or used vehicle you need to check out gateway subaru in delmar md. They are like the hometown team caring, honest & not pushy to sell sell sell.Once again thank you Steve Wergin & Gateway! Butch More

Wonderful dealership, great sales team! Have been considering a Subaru Forester for some time and finally got down to business last week. We had visited another Subaru dealer closer to home, Have been considering a Subaru Forester for some time and finally got down to business last week. We had visited another Subaru dealer closer to home, but our salesperson was absent at the time we visited, and the person who helped us there for a test drive, while very pleasant, did not demonstrate the features of the car. So we headed to the next closest, Gateway Subaru, just north of Salisbury MD, in DelMar. On arrival it was refreshing to be able to browse the selection without being descended upon by a phalanx of hungry salespeople! Once we had determined that there was a vehicle we liked, we went into the sales room, where we were welcomed by Kevin Miller. kEvin got some keys and we did a short test drive around the parking lot. (Having already had a road test at ten first dealership) Kevin was friendly, personable, and professional and very capably demonstrated the features of the car we had chosen. His scope of knowledge of the equipment, options, and warranty was encyclopedic! I was trying to play it cool, but my husband had some random outburst during the test drive....."I LOVE THIS CAR!!!!". Having laid our cards on the table in this fashion we decided to go inside with Kevin and work on price, which was accomplished quickly and painlessly, and was drama free, for a blessed change! We elected to take delivery a day or so later, and everything was in order when we arrived. I cannot overstate the friendliness of everyone we were introduced to and the overall relaxed feel inside the dealership. The showroom is very pleasant, and it's probably the most attractive car dealership I've ever been in. I have to confess I knew it was a nice place, having purchase a Saturn here many years ago. It has a nice kind of "Starbucks" feel to it. I have to mention one more time how the entire staff at Gateway is so welcoming and friendly. We met Steve Wergin, Wendy Shiavine, Renee, Brian, Kris.....everyone treated us like family. Kevin was outstanding as he shepherded us through the delivery and financing phases, and went over the car with a fine toothed comb. I had emailed Kevin at 6AM on delivery day to see if it was possible to have a hitch put on the car as a surprise for my husband, and he took care of it right away so it was there when we went out to see it. I really appreciated the extra effort he went through for that. All in all, we have probably purchase 10 new vehicles in our married life, and I've got to say this was the nicest sales experience we have ever had. Kudos to you, Gateway Subaru! More