Gateway Subaru

I had been car shopping for a year, and this dealership was one of the first that I had visited to test drive a car with Kyle. I remembered him, because he was a nice normal guy. Not pushy, answered my q was one of the first that I had visited to test drive a car with Kyle. I remembered him, because he was a nice normal guy. Not pushy, answered my questions, made me feel comfortable, and followed up. I told him when I first visited that when I found my car, I was going to buy it from him. For my second test drive go round, we took out 3 or 4 cars, and right in the middle of this, we got stuck in a very heavy downpour. Poor Kyle was drenched. I mean, he looked like he took a shower in his clothes. Eventually he dried off, and I ended up buying a car that day even though I wasn't planning in it. Wendy made the whole "signing on the dotted line" process super-easy, and fast! I am so happy, and am looking forward to visiting everyone to get my car serviced! More

Our experience in dealing with Gateway Subaru was outstanding. My husband requested a female salesperson when we entered the dealership -- and sure enough, the receptionist called one for us. A tal outstanding. My husband requested a female salesperson when we entered the dealership -- and sure enough, the receptionist called one for us. A tall, dark-haired, attractive lady was there immediately; her name was Magee Sheeler! She cheerfully asked us about our car needs and what we might be interested in and then showed us around the showroom pointing out the strengths of the 2014 Subarus. My husband and I thought we might be interested in the Outback. After talking with us about various options and looking at what cars were "in stock", Magee brought a car to the front of the building for us to review. Magee went with us for the test drive relating various ideas about the Outback cars. She was very knowledgeable, friendly, easy to talk with, a good listener, a good sense of humor, very positive about the car and about life in general. She did not pressure us which we greatly appreciated. She was willing to find answers to anything she did not know -- but she had the answer for almost everything we asked her about the product! At the end of this visit my husband and I were not ready to commit to buying. My husband wanted a car with the many new safety features such as "eyesight" and assisted braking. Magee kept in touch with us by phone and by email. A few days later she invited us to see a 2014 Subaru Outback Special Appearance. We test drove it and fell in love with it. With help from Wendy Schiavone who was knowledgeable, friendly, easy to work with, and very positive, we now have bought the car on a wonderful payment plan with a very, very low interest rate. Magee excelled at her job and she created some very satisfied customers! More

Kyle was very professional and freindly. We told him we had a limited amount of time to shop and needed to be out with in two hours. He was very quick to respect that for us. Both he and Brian work with us had a limited amount of time to shop and needed to be out with in two hours. He was very quick to respect that for us. Both he and Brian work with us in a quick yet effient manner. We test drove the truck we had researched on line , liked it. They gave us a fair price on our trade in, Recieved a slight discount and a matinience of the transmission we asked for.We were out the door in the 2 hours we asked for. I would recommend Gateway to everyone! More

Best new car buying experience ever, Magee sheeler was so delightful to work with we actually bought a new forester and an outback within the same week. Magee is a very fine addition to your organization. delightful to work with we actually bought a new forester and an outback within the same week. Magee is a very fine addition to your organization. We've always heard about subaru's safety and reliability, and wanted to find out for ourselves. We are very happy with our choices....jerry and Nora Causse More

A truly great car buying experience. We where deciding between the Outback and Forester. Magee took us on test drives and gave us price sheets for the trim levels we were interested in. Everyone was very between the Outback and Forester. Magee took us on test drives and gave us price sheets for the trim levels we were interested in. Everyone was very nice, there were no pushy or pressure sales techniques. We came back a few days later and decided to get the Forester. They did not have the trim level and color we wanted so they said no problem we can get what you want from another dealer at no additional charge. This was the exact opposite attitude another dealer took with us. A few days later we picked up our new Forester. Best car buying experience I have ever had! More

Kevin Miller was professional and we were very comfortable working with him. We didn't feel pressured and felt that we were given all the information about the car in order to make our decision. comfortable working with him. We didn't feel pressured and felt that we were given all the information about the car in order to make our decision. He explained all of the options and walked us through all of the features, even helping us set up the blue tooth. We love our new Outback and would definately recommend him to anyone looking for a Subaru. More

Crystal was a pleasure to work with. Although the dealership was extremely busy, Crystal made me feel like I was the only customer in the building. Her no pressure demeanor was exactly what I was l dealership was extremely busy, Crystal made me feel like I was the only customer in the building. Her no pressure demeanor was exactly what I was looking for. During the process, Crystal was knowledgeable, honest, confident, and courteous. There was none of the, "I need to check with my manager" shenanigans I have experienced at other dealerships. At the end of the purchase process I felt like I gained an awesome VW Touareg and caught up with an old friend. If you are in the market for a vehicle, do yourself a favor and work with a true professional, Crystal Collins. More

Moved to Delaware Peninsula from Connecticut and have been Subaru owners for 14 years. Thought it would be difficult to find another Subaru Dealer that we loved as much as the on in Connecituct, but the been Subaru owners for 14 years. Thought it would be difficult to find another Subaru Dealer that we loved as much as the on in Connecituct, but then we found Gateway. Requested a quote through their website and Steve answered in less than 24 hours with a great price. Received a great trade in value and my husband and I purchased two vehicles within 10 days. Steve was great to work with, very patient and kept working until he got us exactly what we wanted. And what can you say about Wendy? She was quick, knowledgeable and very personable. Would highly recommend this dealership. More

My family went to Gateway Subaru and from the moment we walked in the door is was a great experience. Crystal Collins was the sales associate who helped us out and she was FANTASTIC! Crystal is very profes walked in the door is was a great experience. Crystal Collins was the sales associate who helped us out and she was FANTASTIC! Crystal is very professional and made us feel very comfortable. We are very happy with our purchase. Crystal answered every question we asked in detail. Gateway Subaru has a great sales representative by having Crystal working for them. My family has let a few of our friends know about Gateway Subaru and told them it is well worth the drive from the Western shore if they want a good price on a vehicle and we have recommended that they talk to Crystal. More

kyle greeted us outside with a friendly smile. When he asked what I hoped for in a car, he listened to my answers intently and probed more deeply to better help me. He produced the vehicles in which I was asked what I hoped for in a car, he listened to my answers intently and probed more deeply to better help me. He produced the vehicles in which I was interested immediately and accompanied me on a fairly lengthy test drive explaining and answering questions openly and freely. He did not pressure me in any way. When I asked for the bottom line on two vehicles, he researched and produced exactly what I wanted. After I had agreed to a new Forester, Kyle made the purchase easy and pain-free. Finally, he went over the car in detail, explained, and highlighted the salient features and those of most importance to me, The whole experience of purchasing a new vehicle from Kyle Hutchins was excellent, and I would not hesitate to recommend him and Gateway Subaru to anyone. Wendy was both charming and efficient making me feel comfortable with the terms "credit card and hold check" of the purchase. Thanks to all the employees at Gateway! Marge Lewis More