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Gateway Toyota

Toms River, NJ

4.7
246 Reviews

395 Route 37 E

Toms River, NJ

08753

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Showing 246 reviews

August 21, 2025

Fantastic service, very professional, on time, service is performed on time, friendly and great service. More

by Wilson.rankin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim O'Brien
Aug 21, 2025 -

Gateway Toyota responded

We're glad you found our team professional and service-friendly. Thank you for your feedback, it means a lot to us at Gateway Toyota.

August 17, 2025

Friendly, knowledgeable, staff! They care about their customers and take the time to explain the service thoroughly. More

by stblyth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Anacker
Aug 18, 2025 -

Gateway Toyota responded

We're glad to know our team's efforts made your visit pleasant. Thank you for sharing your feedback about the service at Gateway Toyota.

August 16, 2025

We were very pleased with the service department staff. Our Toyota alignment was completed on time. More

by alisofer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department Staff
August 15, 2025

The people were very accommodating when I mentioned I walk with a walker. They went out of their way to help. Everyone was polite. More

by Gini
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Anacker
Aug 16, 2025 -

Gateway Toyota responded

We're grateful for your feedback and are glad our team was able to assist you. If there's anything else we can do, feel free to let us know.

August 14, 2025

I traded my older car for a new car during this appointment. It's a great dealership. More

by inspector
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Naughright
August 08, 2025

The staff is always courteous and thorough. I only take my toyota to this dealer. More

by Aprilbialuk90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Escobar
Aug 08, 2025 -

Gateway Toyota responded

Thanks for your kind words. We appreciate your trust in Gateway Toyota and look forward to continue serving you!

August 06, 2025

I always have a great service experience at Gateway Toyota. They are informative, knowledgeable and helpful. I won’t go anywhere else. More

by Scuccinello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braun
July 27, 2025

The automated phone system for the service dept was very frustrating and impossible to get through, so much so I went in person to make my appt. But the appt itself went smoothly. I was greeted upon arriv More

by Mrrbu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen Thomas, John Moro
Aug 12, 2025 -

Gateway Toyota responded

Hello, We appreciate your feedback and patronage here at Gateway Toyota. We are happy we could help take care of your vehicle. Please feel free to reach out to me if you'd like to further discuss our booking process or phone system. Thank you, Eric Mahan Service Manager Gateway Toyota emahan@penskeautomotive.com

July 22, 2025

I had a great experience because of John in the service department. He was very genuine with his approach to service and explained everything very well. First time I ever trusted someone at a car dealershi More

by Megan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in service
Jul 22, 2025 -

Gateway Toyota responded

Thank you for sharing your experience. We're glad our team provided the service you'd expect at Gateway Toyota. Feel free to reach out if you need further assistance.

July 20, 2025

Very professional and honest, they tell you everything that they’re going to do and explain everything to you. And they have a shuttle, which is a very good thing, especially when your car is there for a More

by Dpurgavie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Moro
Jul 20, 2025 -

Gateway Toyota responded

We’re glad to know you had a positive experience with us. It's great the shuttle service was helpful during your visit. Thank you for sharing your thoughts about Gateway Toyota.

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