
Gateway Toyota
Toms River, NJ
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The automated phone system for the service dept was very frustrating and impossible to get through, so much so I went in person to make my appt. But the appt itself went smoothly. I was greeted upon arriv frustrating and impossible to get through, so much so I went in person to make my appt. But the appt itself went smoothly. I was greeted upon arrival and was in and out as promised. The waiting area is comfortable. More
I had a great experience because of John in the service department. He was very genuine with his approach to service and explained everything very well. First time I ever trusted someone at a car dealershi department. He was very genuine with his approach to service and explained everything very well. First time I ever trusted someone at a car dealership. More
Very professional and honest, they tell you everything that they’re going to do and explain everything to you. And they have a shuttle, which is a very good thing, especially when your car is there for a that they’re going to do and explain everything to you. And they have a shuttle, which is a very good thing, especially when your car is there for a long time. More
Gateway Toyota has pleased me beyond expectations. My salesperson Jay Anzaldo cares about his clients. John Moro, my service manager, gave me professional, expedient service. I will highly recommend My salesperson Jay Anzaldo cares about his clients. John Moro, my service manager, gave me professional, expedient service. I will highly recommend them and this dealership to anyone.😎👍🏼 More
Disappointed. But in the end, All is fixed. Wish they listened to me in beginning. It shd not cost to connect car to plug in. But in the end, All is fixed. Wish they listened to me in beginning. It shd not cost to connect car to plug in. More
My engine maintenance light came on. Made an appointment with Gateway. John Moro service coordinator was fabulous very patient and helpful. Did not meet the service tech but the video t Made an appointment with Gateway. John Moro service coordinator was fabulous very patient and helpful. Did not meet the service tech but the video they made of checking my car was very informative. When they were Finnish they washed my car and everything was very clean. Would definitely recommend service at this dealership. I felt they had my best interest More
I stopped by gateway Toyota because my car needed a 15,000 mile check up. I did not buy my car there. The staff was entirely professional and friendly. From the woman who took the reservation to the fo 15,000 mile check up. I did not buy my car there. The staff was entirely professional and friendly. From the woman who took the reservation to the folks who did the service. More