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Gateway Toyota

Toms River, NJ

4.6
214 Reviews

395 Route 37 E

Toms River, NJ

08753

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Showing 214 reviews

October 15, 2021

Best car buying experience I ever had. I wouldn’t buy anywhere else from now on. More

by dmv1083
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tj Gardner
Oct 15, 2021 -

Gateway Toyota responded

Thank you for the positive feedback! We are delighted to know that you had the best car-buying experience with us at Gateway Toyota, and we look forward to any future visits!

October 10, 2021

Ray Gonzalo was profesional knowageble, and courteous . I was comfortable with our experience. Thank you More

by Cesarcastrof85@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rey Gonzalo
Oct 11, 2021 -

Gateway Toyota responded

Cesar, thank you for taking the time to share your courteous sales experience with Ray! Enjoy your new ride! Don't hesitate to reach out to us when we can work with you down the road at Gateway Toyota.

September 29, 2021

Straight forward, upfront dealership. Very organized and efficient. This includes the website. I was able to pick out my car and complete most of the purchase remotely. Spent no more than an hour and a half More

by e.joe.fort
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Heise
Sep 30, 2021 -

Gateway Toyota responded

We appreciate your business. We look forward to learning from you again, and please contact us if you ever need anything.

September 25, 2021

Very efficient, very nice people, met all my needs! Would definitely do business with them! More

by Ctrygrlems
Recommend Dealer
Yes
Employees Worked With
Tj Gardner , Jay Anzaldo
Sep 26, 2021 -

Gateway Toyota responded

We appreciate your business. Thanks for your kind comments for our team at Gateway Toyota!

September 17, 2021

We love Rae very knowledgeable explained every detail to us he is awesome good guy More

by Joycewaltz976
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rey Gonzalo
Sep 18, 2021 -

Gateway Toyota responded

Hi there, It is great that you found our team to be knowledgeable and awesome. Thank you for choosing Gateway Toyota and know that we are always here should you need us.

September 06, 2021

I did my 15000 mile service a few months ago. I asked if I can have an oil change done & then at my 20000 mile service I will not get an oil change. I was told that I can do that & I will NOT loose my 20000 More

by Ygift
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marry - ann
Sep 08, 2021 -

Gateway Toyota responded

Thank you for your review of your oil change service. We have been in contact regarding your concerns and are open to discussing a resolution with you. Please contact me at rcardwell@penskeautomotive.com. Thank you, Rick Cardwell Gateway Toyota General Manager rcardwell@penskeautomotive.com

Sep 09, 2021 -

Ygift responded

Ehat exactly do you mean "We have been in contact regarding your concerns and are open to discussing a resolution with you"???????? Ive spoken to mary-ann & to the service manager & you did NOTHING!! then i spike to toyota headquarters & they also spoke to you & you refused to budge!!! What happened miw that you want to resolve this? Is it because i decided to go on social media?? The bottom line is gateway is not keeping to their end of the deal

September 02, 2021

Third time purchasing new vehicle from Gateway, so repeat customer is usually the best indication of satisfaction. Always compare with at least two other dealerships each time, and Gateway gave me best pric More

by TomC
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Jim Dennis
Sep 03, 2021 -

Gateway Toyota responded

Hi Tom, We are grateful for your return business and we are delighted that our team have left you satisfied. We hope that you enjoy your purchase and at Gateway Toyota please know that you are always welcome here.

July 23, 2021

Went to look at the new RAV4 Prime. They offered me 22K for my trade in (lowballed) I traded it to different Toyota dealership for 29.8K. The salesperson was constantly boasting that they never sell above More

by Boston_Pilot
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tarek
Jul 23, 2021 -

Gateway Toyota responded

Hello, Thank you for sharing your review. Your feedback is important to us and I would appreciate the opportunity to speak with you about your car shopping experience here at Gateway Toyota. Please email me at rcardwell@penskeautomotive.com with your preferred contact information. Thank you, Rick Cardwell Gateway Toyota General Manager rcardwell@penskeautomotive.com

May 04, 2021

Went to Gateway Toyota (Toms River) to check out a 2009 VW New Beetle for my 17 year old daughter that was advertised in their inventory for $8,559. when we got there we test drove it and sat down to talk More

by Espovette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Dennis
May 04, 2021 -

Gateway Toyota responded

Hi Espovette, We take our customer feedback very seriously and would like the opportunity to learn more about your experience working with Gateway Toyota to purchase a vehicle for your daughter. Can you please send your preferred contact method to me at rcardwell@penskeautomotive.com? Thank you, Rick Cardwell Gateway Toyota General Manager rcardwell@penskeautomotive.com

March 14, 2021

Lou Molino helped us buy a fantastic used RAV4 Hybrid. It’s the second used car we’ve purchased at this location. Our first was a Toyota Prius which we also loved and drove for almost 10 years. Lou made t More

by danielle levinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Molino
Mar 15, 2021 -

Gateway Toyota responded

Hi Danielle, congratulations on your new RAV4 Hybrid! Glad the process was smooth and you had a great experience with your Toyoa Prius. We appreciate your recommendation here very much. Thank you!

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