
Gator Chrysler Dodge Jeep
Melbourne, FL
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Repeated Bad service 4 visits poor service each time 1 st time I paid for a detail including waxing the car was not even washed properly 2 nd time I came for a free deta 4 visits poor service each time 1 st time I paid for a detail including waxing the car was not even washed properly 2 nd time I came for a free detail to make up for my last visit again the car was not only not waxed but not washed properly Complained to dodge corp and service manager lied to dodge. 3rd visit the nut that holds down the spare tire was crossed threaded, I sat for two hours, tech left tools in my trunk, was told parts would be in, in 3 days I was never called 4 visit called about parts from visit 3, was put on hold for service after waiting 5 minutes I got in car and drove to dealer, got the parts, installed them myself, and drove home, still waiting on hold service manager is aware of poor service but does nothing to correct each time I was there other customers were complaining about poor service I will not go back to Gator More
Blown Away I have always hated buying new cars but coming here has changed that. Between the nicest sales man I have ever had the pleasure of working with to the I have always hated buying new cars but coming here has changed that. Between the nicest sales man I have ever had the pleasure of working with to the amazing deals on good reliable vehicles. I wont go anywhere but to Gator. More
Very enjoyable It was an easy experience. Usually I detest having to deal with car salespeople as they are usually very pushy. Dave was very friendly & we did not f It was an easy experience. Usually I detest having to deal with car salespeople as they are usually very pushy. Dave was very friendly & we did not feel pressured. Told him about the window on passenger side & he said to bring the vehicle in anytime. More
a great family day spent at gator! It was a great day! It actually felt like a family day with my husband and kids barbera was so sweet we had fun she's so looking out for me! I know sh It was a great day! It actually felt like a family day with my husband and kids barbera was so sweet we had fun she's so looking out for me! I know she gave me a great deal. The weather was perfect I enjoyed the experience so much! The outside seating was shady and breezy all the people around were smiling. Mike brown and Stephanie were awesome too! Thank you I love my car! More
Reliability, Warranty, Product Knowledge, Above and Beyond My vehicle trade in along with incentives exceeded the KBB expectations (I like to keep my vehicles in excellent condition and I did really like my Du My vehicle trade in along with incentives exceeded the KBB expectations (I like to keep my vehicles in excellent condition and I did really like my Durango). I had to make a determination for reliability since I take care of 3 Families and the sales and service both went out of there way to make the experience as painless and professional as possible. The sales person (Dave W. a.k.a. Big Dave @ 6'9" tall) had 100% product, policy, and sales process knowledge for me to rate his service at excellent on all evaluation factors (don't lose him) is an honest rating. The Service Department and Technicians provided excellent service and care through the last two week process dealing with a complex electrical computer issue my existing vehicle developed during a very stressful Family time and their knowledge was 100% on the money based upon my consultation with associates at a corporate level specific to Dodge product design which as a Team (Dodge) helped me make the right determination to secure a new vehicle to meet my needs. I was very demanding on them yet polite since I have advanced degrees in electronics, optics, and communications for space and military applications. They did have all the right answers and knew the product at the excellent level again as a Team. Enough said tonight - You have a great team here I will be a returning customer for as many years as possible. More
Absolutely Fantastic Experience!!! My daughter and I recently bought two cars from Gator Chrysler Dodge. My salesperson was Don Esindu. From the moment we walked into the dealership, My daughter and I recently bought two cars from Gator Chrysler Dodge. My salesperson was Don Esindu. From the moment we walked into the dealership, Don took care of us. We actually walked out of there very close to what we had decided to pay for the vehicles. Don was patient, knowledgeable and kind. He introduced us to a team of professionals that worked with us to get exactly what we needed. My daughter and I thank you Don, you were truly amazing as were Mike at Fiat and Stephanie in Finance. Thank you all for making 'buying cars' fun!! Definitely the best experience we've had with any car dealership. Thank you Don and team once again. We will gladly recommend this team to anyone needing a good vehicle at a good price with a team of professionals. Great experience. More
Wonderful experience I recently purchased a 2014 Jeep Grand Cherokee Limited. I received a fair price for my used vehicle and below the MSRP for the new vehicle. My salesp I recently purchased a 2014 Jeep Grand Cherokee Limited. I received a fair price for my used vehicle and below the MSRP for the new vehicle. My salesperson was Barbara Scholten and she was great. She was very knowledgeable and wonderful to deal with. I am very happy with the service I received from the dealership. More
Friendly service Dennis was an awesome salesperson. He was patient in my buying decision and helped me review my options. He went over everything in detail and was ver Dennis was an awesome salesperson. He was patient in my buying decision and helped me review my options. He went over everything in detail and was very knowledgeable. I'm confident in the choice of car I got thanks to his help. I highly recommend this dealership and Dennis as a salesperson. More
HAPPY HAPPY HAPPY Mike - You and your team were amazing to work with. I'm so happy that my daughter-in-law literally came to my office and made me go to the dealership Mike - You and your team were amazing to work with. I'm so happy that my daughter-in-law literally came to my office and made me go to the dealership with her in order to meet you in person. I'll certainly recommend you to everyone I can. Thank you for making this an easy process, You and Maryann both ROCK!!! More
Outstanding car sales I have purchased 2 cars in 3 months from Gator, and I'm more than pleased, I'm down-right excited over the friendliness and the great deals on both my I have purchased 2 cars in 3 months from Gator, and I'm more than pleased, I'm down-right excited over the friendliness and the great deals on both my cars!!!!! Richie Infurna is the best! He is service before, during and after the sale! I like that. Richie communicated with me every step of the way on the deal, and then took the time to help me with the built-in intelligence on my 300 C, 2014. Richie can get it done!!!!! Thanks Richie, and Joe for the great deal and service I receive, time after time!!!! I'll see you soon when my sister comes down to visit from GA, and buy a new car! More