Gault Chevrolet

So far, not to good. My truck has been in your shop 3 times since 6/1/26. This last time it went to your shop on 7/3/26 and is still there and not fixed yet. It just keep My truck has been in your shop 3 times since 6/1/26. This last time it went to your shop on 7/3/26 and is still there and not fixed yet. It just keeps getting different codes. I mentioned possible wire problems the second time I brought it to your shop. It kept getting the same idiot lights on the dash but was always different codes. Now the mechanic is checking for a possible broken wire in the harness. The mechanic that has been working on it is now going to be off for training for the next two days. I really hope this P.I.A. truck of mine can be fixed soon. Sorry if I sound negative but I am getting frustrated. More

I recently purchased a 2026 Chevrolet Suburban from Gault Chevrolet in Endicott, NY and couldn't be happier with the entire experience. Ricky Chesebro was outstanding — knowledgeable, zero pressure, and genu Chevrolet in Endicott, NY and couldn't be happier with the entire experience. Ricky Chesebro was outstanding — knowledgeable, zero pressure, and genuinely focused on finding the right vehicle for me. The Suburban was exactly what I was looking for and presented perfectly. Joe Wallick made sure the deal was fair and straightforward, and Sam Folk in finance had me in and out quickly with no surprises. From start to finish, this was the easiest car buying experience I've had. Highly recommend Gault Chevrolet and this team! More

Why Voice complaints when they will more than likely fall on deaf ears and nothing will change. on deaf ears and nothing will change. More

We have purchased multiple vehicles over many years from Gault Chevrolet, all with Sales Representative Frank Russo. My husband and I have been more than impressed with Frank's professionalism and product Gault Chevrolet, all with Sales Representative Frank Russo. My husband and I have been more than impressed with Frank's professionalism and product knowledge. He has always made us feel comfortable throughout the sales process. We will continue to come to Gault for our future auto needs, primarily due to Frank Russo and the relationship we have built with him over the years. More

My husband and I dealt with Frank Russo for our second purchase with the dealership. Frank was honest with us and respectful. His support after the sale has been phenomenal! I am new to the "screen" in purchase with the dealership. Frank was honest with us and respectful. His support after the sale has been phenomenal! I am new to the "screen" in the car, and he has patiently explained things several times and sent emails to make sure I succeeded! Would highly recommend his customer service!! More

We have purchased two Chevrolet pickup trucks over the past few years, November 2025 was the latest, from Gault Chevrolet. Frank Russo, the salesman, was fantastic. He was super knowledgeable about the v past few years, November 2025 was the latest, from Gault Chevrolet. Frank Russo, the salesman, was fantastic. He was super knowledgeable about the vehicles and was not pushy or pressuring us to purchase. More

Dishonest pricing and zero accountability Avoid Gault Chevrolet at all costs. The price listed online for my truck was not honored when I arrived — I was told, “We couldn’t sell it for that,” with no exp Chevrolet at all costs. The price listed online for my truck was not honored when I arrived — I was told, “We couldn’t sell it for that,” with no explanation. Since purchasing, I’ve had multiple issues with the truck and no real help from the dealership. Frank Russo ghosted me after the sale and passed me off to a manager who offered nothing but empty apologies. Once they get your money, they stop caring. Do not purchase from this dealer. They are a sham. More

I have been having problems with the car I bought from them for 2 years I am still paying. They keep it for weeks do not look for it. I go to higher management and they just send it back to the same locat them for 2 years I am still paying. They keep it for weeks do not look for it. I go to higher management and they just send it back to the same location to have nothing done. I have been having problems with my Chevy since I bought it. Ac issues, motor issues, heat issues, electrical issues. They don't have any loaners available unless you’re paying cash and high status. so that leaves me paying more money then I get for transportation I’m already spending 1,000 on a month to not have a vehicles . if you are a lawyer reading their comments please reach out! This is ridiculous!!!!! More

Gault is a great place to get your next Truck, car, Suv. I never felt pressured, given multiple options. They helped with insurance, financing, and with all the features I wanted. Ricky is Awesome and very I never felt pressured, given multiple options. They helped with insurance, financing, and with all the features I wanted. Ricky is Awesome and very knowledgeable on operating the "bells and whistles. Professional, friendly, and upfront with options. So happy I went to Gault. Thank you Ricky and the Gang. It's a 10 out of 10 for me. 2026 Equinox is one Excellent SUV. More

Although my repair was more extensive than I expected I feel confident driving knowing it was done right. My customer service rep ,Michael, was amazing! He is definitely an asset to the company!! feel confident driving knowing it was done right. My customer service rep ,Michael, was amazing! He is definitely an asset to the company!! More