Gay Buick GMC

Everything was good and very customer friendly the sales was excellent and help full in every way was excellent and help full in every way More

Excellent experience ! I am a repeat customer and will definitely recommend to family and friends. I am a repeat customer and will definitely recommend to family and friends. More

Absolutely positively will not recommend his dealership to anyone. I drove from the DFW area to purchase a truck. When I arrived I was greeted with the salesman Dave Cummings who I had been dealing with f to anyone. I drove from the DFW area to purchase a truck. When I arrived I was greeted with the salesman Dave Cummings who I had been dealing with for weeks prior to the visit. The truck looked just like the website photos and at first sight, I was excited and pleased. Then I started the engine getting ready for the test drive and I instantly heard the squealing noise. So Dave assured me that it was due to the cold weather and sure enough is was a very cold day. So I drove the truck and was please other than the little noise I observed when accelerating the truck. Again Dave assured me that the truck had passed a numerous inspections and it was good to go. Again we drove the truck to another building and when he started the truck it made the same squealing noise and again he said it was due to the cold weather. I then brought it to the sales manager Josh's attention and he said the same thing that it was due to the weather. So I purchased the truck that had no warranty and as I drove back home I called back and informed Dave of the slight noise that I was hearing when accelerating and in so many words he said it was nothing. So when I make it back home and checked under the head, the cap for the brake reservoir was missing. I called and spoke with Josh who said they would cover the cost of the cap and they did. But as time when on and the temperature change to warm then warmer the truck was still making the squealing nose and I then took it to a local dealer and the diagnosed the truck stating that the starter gear was failing which is why it was making that noise when starting and the other noise was due to the back pressure value. A total of approximately 2000 dollars. I called Gay Auto back and spoke with Josh and he all he had to say was that I should get a second option because dealerships will simply try and get your money. And my response to him was if you and Dave would have listened to me then I would be having this problem. So I said all this to say IF YOU PURCHASE a vehicle from Gay Family Auto, expect the worse. More

Always enjoy working with Mathew (Customer Rep. ) in the Service Department. He is always helpful, knowledgeable and courteous. ) in the Service Department. He is always helpful, knowledgeable and courteous. More

The service was fine but took a bit longer than I expected. But they did put it through the wash rack. expected. But they did put it through the wash rack. More

John Windham was awesome! ! For the most part, the dealership looked to be clean never was approached by anyone else besides John and the finance officer Garcia. Them guy’s did ! For the most part, the dealership looked to be clean never was approached by anyone else besides John and the finance officer Garcia. Them guy’s did an outstanding job!! Way to go guys keep up the hard work. More

Always friendly. Service is excellent. We had a state inspection done & our Buick was serviced with oil & filter change & tire rotation Service is excellent. We had a state inspection done & our Buick was serviced with oil & filter change & tire rotation More

I have purchased 7 vehicles from Gay and each time I was treated as a valued customer. Great people, great service treated as a valued customer. Great people, great service More

As always Kevin and the team did a great job and easy to work with. work with. More

Best dealer in town. Come check out their inventory they have lots of nice cars and great sales people. The managers work hard to get you rolling on the car of your dream Come check out their inventory they have lots of nice cars and great sales people. The managers work hard to get you rolling on the car of your dreams. Thank you Gay Family Auto! More