Gay Family Kia

Everything was explained to me and cost also about how long it would take to do the service long it would take to do the service More

Samuel Perez was very nice and helpful. He even went the extra mile for me. I got my car inspected at Kia, I asked Samuel if I went to Kroger's to get my sticker and came back could he put He even went the extra mile for me. I got my car inspected at Kia, I asked Samuel if I went to Kroger's to get my sticker and came back could he put it on for me. He said absolutely with no hesitation. So I left to go get my tags and came back; He saw me pull up and was at the door before I could make it inside He put the new sticker on for me. I thought this act of kindness was very nice of him. He gets and A++. It's hard to find good customer service these days in my opinion he exceeded my expectation.. PS - He also put the sticker on STRAIGHT which meant a lot to me because I don't like crooked. More

They were friendly and prompt when completing my regular service. I have no complaints- other than not being able to get in for appts sooner. service. I have no complaints- other than not being able to get in for appts sooner. More

Excellent experience at the dealership. Staff was very knowledgeable. He took the time to answer all questions asked. Staff was very knowledgeable. He took the time to answer all questions asked. More

My sales guy David Cummings was really good and helped me a lot so was everybody else a lot so was everybody else More

They are AWSOME! Very nice and helpful and explained everything to me. They ave me a ride. John made sure my car was fixed. I felt well taken care of. They even showe Very nice and helpful and explained everything to me. They ave me a ride. John made sure my car was fixed. I felt well taken care of. They even showed me the messed up part and the correct one.They even sent me a coupon. More

Courteous service always! Comfortable waiting area with coffee or water available. Always have my service done at Gay Family Kia! Comfortable waiting area with coffee or water available. Always have my service done at Gay Family Kia! More

A family dealership that looks out for thier community and its needs. No pressure in picking the right vehicle at the right price. and its needs. No pressure in picking the right vehicle at the right price. More

SIrs, John in your maintenance department really helped me out. I brought my 22 Kia Telluride because I found oil spots under the car. I was afraid it was brake fluid or transmission fluid as it seemed t me out. I brought my 22 Kia Telluride because I found oil spots under the car. I was afraid it was brake fluid or transmission fluid as it seemed too thin for motor oil. They were booked up. I would have to leave it for 10 days to be checked out. It is the holidays and we need this car! The first opening for a scheduled appointment was Dec 26! I was stressed, with no options. John saw this and said that he would have someone to look at it briefly to let me know just how serious it may be. Within an hour they had it up on a lift and showed me that it was a leak in the oil filter gasket and could be easily fixed! Shortly I was told that it was fixed! I am so very thankful for John and the whole maintenance department to go out of their way and help my family!!! More

My sister and her family lost EVERYTHING in a house fire on Nov. 27th in Friendswood (including the car). The fire started in the garage and quickly engulfed the property and vehicle they were lucky to esca on Nov. 27th in Friendswood (including the car). The fire started in the garage and quickly engulfed the property and vehicle they were lucky to escape with thier lives. Insurance is covering thier rental for a week and they needed a vehicle of thier own. Unfortunately they went to Gay Kia in League City after bieng informed of the whole situation and thier need for a vehicle the salesman RAISED THE PRICE saying thier cars were a hot commodity and so they couldn't sell for sticker! I am disgusted that after all they have gone through they also had to deal with this sickening experience. Do not ever buy from this dealership they deserve no support from the community or consumers. More