Gay Family Kia

My tech John Vigil was great and told me everything that he was doing and made me feel comfortable he was doing and made me feel comfortable More

We were looking at several different brands of hybrid SUVs, and sent requests for more information to a dozen dealerships, yet only Patrick Smith at Gay Kia in Dickerson actually read what we sent and re SUVs, and sent requests for more information to a dozen dealerships, yet only Patrick Smith at Gay Kia in Dickerson actually read what we sent and replied to our questions. No one could be bothered! If the definition of a professional, is someone who uses his knowledge for the benefit of his company and his clients, well then, Patrick Smith qualifies as a super-professional---he secured our business for Gay Kia for a very long time, and he sold us a car that even a week later we are going, WOW! Anyone can sell a car when the market is booming. But when the market gets tough? That's when the true professionals like Patrick Smith shine, a blessing both to his company, and to us, and we are so glad that we met him, and that he patiently helped us do the best thing we have done in a very long time---buy a car from Gay Kia! Thank you Patrick, thank you! More

Appreciate the sales team being patient. After my purchase, my sales guy-Pat Smith explained the features of the vehicle in detail, which i really appreciated. After my purchase, my sales guy-Pat Smith explained the features of the vehicle in detail, which i really appreciated. More

I’ve been using this service department for almost a decade. Every time I come in, they greet me by first name. Everyone is friendly and knowledgeable. My car is always fixed right the first time. I won decade. Every time I come in, they greet me by first name. Everyone is friendly and knowledgeable. My car is always fixed right the first time. I won’t go anywhere else for service. More

The service was better than expected. John Brittingham provided excellent communication and I felt that my concerns were addressed in a timely manner. John Brittingham provided excellent communication and I felt that my concerns were addressed in a timely manner. More

Nickolas and the finance guy were very helpful to my wife and I was happy with her experience. and I was happy with her experience. More

Appreciate the no pressure and the professionalism with straight up info that helped us make an informed decision on the best vehicle for our family. No hassle, easy process, and genuinely nice experience. straight up info that helped us make an informed decision on the best vehicle for our family. No hassle, easy process, and genuinely nice experience. Thanks, Gay Family Auto. This is why we keep coming back to you for our auto needs. More

Overall good experience They washed my car before returning it, which was a nice thought, but whatever they dried the windows off with left a smeary film all over them, which I had to clean off when returning it, which was a nice thought, but whatever they dried the windows off with left a smeary film all over them, which I had to clean off when I got home More

Patrick was fantastic, his professionalism, and his patient, persistent efforts to help us get into the car we wanted, a new 2026 Kia Sportage Hybrid, is how and why this car was sold! Thank you, Patr patient, persistent efforts to help us get into the car we wanted, a new 2026 Kia Sportage Hybrid, is how and why this car was sold! Thank you, Patrick, we love our new car! More

Amazing service and incredible sales people! ! 10/10 would recommend to anyone wanting to buy a vehicle!! I want to thank Dr. MIKE DOTSON!!!!! He was very patient with me and answered all of my ! 10/10 would recommend to anyone wanting to buy a vehicle!! I want to thank Dr. MIKE DOTSON!!!!! He was very patient with me and answered all of my questions and made my daughter and myself feel at ease. When my daughter gets a car later this year we will be back to see Dr. Mike. More