Gay Family Kia

Their service advisors are not good at communicating simple things like oil changes when your free ones expire without you knowing so you can use them. Nor do they offer information as to what an oil c simple things like oil changes when your free ones expire without you knowing so you can use them. Nor do they offer information as to what an oil change consists of other then oil and filter. They charge way too much, close to $150.00 to rotate tires, change oil and add 2 additives maybe they add wiper fluid but for 150 you should be topping of ALL FLUID. More

Love this dealership! Always been friendly and deliver quality service. Very pleased overall! Never had a problem Always been friendly and deliver quality service. Very pleased overall! Never had a problem More

Too soon to give a definitive opinion. Once I have my car serviced I will have a more educated answer. Once I have my car serviced I will have a more educated answer. More

Salesman Pat Smith has provided outstanding service getting us into our new Kia. Very timely and professional. Pat went over operations of the vehicle, very knowledgeable. getting us into our new Kia. Very timely and professional. Pat went over operations of the vehicle, very knowledgeable. More

Gay Family Kia dealership was both friendly and knowledgeable.I look forward to future visits. knowledgeable.I look forward to future visits. More

Patrick Branyan, is a major asset to the Gay Family Kia dealership! Not only did he keep it professional at all times, but he was able to get me in and out of the dealership expeditiously with the vehicle dealership! Not only did he keep it professional at all times, but he was able to get me in and out of the dealership expeditiously with the vehicle that I wanted. From start to finish, he always made sure to keep us informed on all of the vehicles we were interested in, he made sure we felt comfortable and confident in our vehicle selections by asking probing questions, and he spoke eloquently throughout our entire encounter. His passion, knowledge, and genuine concern for the well-being of my family and our safety left an ever lasting impression! I highly recommend Patrick for promotion and a higher billet with more challenging responsibilities as I strongly feel he will successfully complete all of his tasks! He will definitely mold and guide the Gay Family Auto business into a more corroborative and triumphant direction for the foreseeable future! We look forward to working with Bryan again to purchase another vehicle and will be making recommendations to everyone we know about the Kia Family Auto services and vehicle availabilities! Thank you Bryan for all of your hard work, dedication, and making us feel welcomed! More

Great customer service experience from John. He is so thorough that I didn't even have to ask any additional questions. He explained everything beforehand and explained everything after car was He is so thorough that I didn't even have to ask any additional questions. He explained everything beforehand and explained everything after car was finished. Also gave me tips for future care of my car. Very pleased! More

Best car dealership ever. Super smooth process and the staff are more knowledgeable and more welcoming. I really appreciated rick and trey and the managers. If you want to buy Super smooth process and the staff are more knowledgeable and more welcoming. I really appreciated rick and trey and the managers. If you want to buy a car you need to go to them! More

Friendly people. Even those not working with you were very friendly. Salesperson showed me many SUVs. Used, new, both lots, whatever was in my budget. He didn’t try t Even those not working with you were very friendly. Salesperson showed me many SUVs. Used, new, both lots, whatever was in my budget. He didn’t try to sell me over my price range. Very patient. Finance person super friendly, explained everything to my satisfaction. More

John was very helpful, kind and professional. He walked me through the process of what was required for my car at the time. Thank you! He walked me through the process of what was required for my car at the time. Thank you! More