Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Gay Family Kia
Dickinson, TX
2,991 Reviews
Gay Family Kia is your Dickinson car dealer, whether on your way down to Galveston from Houston or living in Clear Lake or League City, we are the Kia dealership to trust in Houston! If you're searching for a new Houston Kia or Dickinson used cars, Gay Family Kia has Kia leasing options to help make your purchase affordable. Get a quick quote on a Clear Lake Kia car, truck or SUV that interests you. Visit Gay Family Kia and test drive the Kia Soul, the Kia Sorento or Kia Optima. Our friendly, professional staff is ready to provide you with all the help you need. We are the #1 selling Kia dealer in Dickinson, now serving all of the Houston area including Texas City, League City and Galveston County. See how the Kia Sorento near Houston compares to the competition.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,991 reviews
May 06, 2023
Services performed as requested, and performed in a timely manner. Friendly service representative. Miss the snacks. Water provided. timely manner. Friendly service representative. Miss the snacks. Water provided. More
by cadaigle
Verified CustomerEmployees Worked With
May 02, 2023
Always friendly staff. Get me what I need and never try to upsell me anything that I don't need to have done to my vehicle. Get me what I need and never try to upsell me anything that I don't need to have done to my vehicle. More
by ALEALIBOO
Employees Worked With
Other Employees :
SAMUEL PEREZ, Billy Williams
May 02, 2023
Gay Kia Service department sucks. They don’t communicate with their customer. I even left my email thanking it would be faster to respond by email than phone. My Kia Sorrento was towe They don’t communicate with their customer. I even left my email thanking it would be faster to respond by email than phone. My Kia Sorrento was towed there due to engine failure. I called my service advisor ( Billie) several times, and never got a call back. Finally after 2 week I went up there in person and spoke to John who was not my service advisor, but he nice enough all my questions. I informed my service that I needed a rental, and I also needed to know if towing would be reimbursed. He responded by says and I will check on it, and get back to you. I never heard back about either one. I finally picked up my car, and decided because of Gay Kia crappy service department to got rid of the car. We didn’t even take it home and traded for a Buick. More
by LGODEAUX
May 01, 2023
Super friendly staff, Rudy was great! From start to finish the process was easy and they never made me once feel pressured into purchasing a vehicle. Will be a return customer for sure!! From start to finish the process was easy and they never made me once feel pressured into purchasing a vehicle. Will be a return customer for sure!! More
by morgin27
Employees Worked With
Rudy Aldape
April 30, 2023
Informative, professional, and courteous. Very relaxed atmosphere a most enjoyable experience. I highly recommend them. Very relaxed atmosphere a most enjoyable experience. I highly recommend them. More
by JBK7740
April 30, 2023
Terrible job! They were supposed to fix my vehicle, not make it worse! I took it back,because a light came on after they 'fixed it'. They charged me 100 to check th They were supposed to fix my vehicle, not make it worse! I took it back,because a light came on after they 'fixed it'. They charged me 100 to check the code for the check light,after just paying them 1k. I took to another dealer and they told me that the previous dealer didn't to a good job. It's just awful 😖 More
by Carlina
Employees Worked With
Other Employees :
Not him but the people that worked on the car
