Gay Family Kia

Turned a terrible experience from other competitors and people who treated me like I knew nothing, he made the deal and treated me like a human. Made me laugh, smile, knew his stuff. Sending all to him. people who treated me like I knew nothing, he made the deal and treated me like a human. Made me laugh, smile, knew his stuff. Sending all to him. More

A month & half after purchasing my new Kia sportage from Kia, I got a flat tire on the way to class in downtown Houston. Austin was extremely helpful in guiding me to Kia road assistance to put on my spare Kia, I got a flat tire on the way to class in downtown Houston. Austin was extremely helpful in guiding me to Kia road assistance to put on my spare for me as well as squeezing me into Kia right away to get my new tire put on. Roy made the experience extremely fast and professional. Roy made sure my car was all clean and ready to go within the hour. Randy was extremely helpful in getting me the best price he could as I only have had the car a month and half. I truly appreciate all three of them as they have always been so helpful and understanding. More

The process was easy and Patrick was consistently responsive as a sales person. The paperwork for the dealership was easy and there was no high pressure sale techniques applied. Good experience ove responsive as a sales person. The paperwork for the dealership was easy and there was no high pressure sale techniques applied. Good experience overall. More

I’ve always had a great experience with the service department at Gay KIA. I thought they’d have my car for a few days to got it back the same afternoon. I know service departments get a bad rap becaus department at Gay KIA. I thought they’d have my car for a few days to got it back the same afternoon. I know service departments get a bad rap because they’re usually swamped nonstop, but I don’t ever feel that way here. And shout out to Tanner for being super friendly and helpful and even running in the rain to go get my car for me. He’s the friendliest employee I’ve encountered here. More

Very nice people, helped me with everything about my new car. Very fast and accommodating. Great deal. Went over and above to make sure I was happy. car. Very fast and accommodating. Great deal. Went over and above to make sure I was happy. More

As always, customer service was outstanding as was the entire experience. Always enjoy doing business at this location! entire experience. Always enjoy doing business at this location! More

Thank you so much for the great work and the quick timing. I love my car and the service timing. I love my car and the service More

The manager did not say a word to us during the entire process and the finance manager was rude and off putting. During a tornado, all he cared about was getting the signature on the dotted line. The sale process and the finance manager was rude and off putting. During a tornado, all he cared about was getting the signature on the dotted line. The salesman was friendly, but slow. Additionally, the dealership is so worried about receiving a good rating that they provided us with a sheet of paper that outlined how to leave a positive review. More

Good and timely service. They were courteous and kept me updated. Only ding was I think it was a little pricey They were courteous and kept me updated. Only ding was I think it was a little pricey More

We had a great buying experience with Austin. He was knowledgeable, friendly, and no pressure. Would definitely recommend him and the dealership to others. He was knowledgeable, friendly, and no pressure. Would definitely recommend him and the dealership to others. More