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Gay Family Kia - Service Center

Dickinson, TX

4.7
717 Reviews

717 Reviews of Gay Family Kia - Service Center

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June 15, 2024

Service was very done in the appropriate time . Thanks for getting my car service in time. More

by annrjohn17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

Service person was helpful, knowledgeable, did not over promise, not pushy, and made the visit simple. More

by BALVERO5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Amaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Corona
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

Roy was great and went above and beyond. He made sure our vehicle was in top top shape to keep our busy lives moving forward. More

by TellurideDriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Maloney
June 14, 2024

Everything about this dealership is great. The salesman Austin was straightforward and helpful. He went above and beyond to get me the deal I wanted. He answered all my questions and is very k More

by ashley95
Recommend Dealer
Yes
Employees Worked With
Austin Demott
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2024

Gay Family Kia provides great customer service! My overall experiences have been positive. My car is always well maintained! The techs and Roy always manage to get the job done in a timely manner. More

by RENALOPEZ929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy
June 13, 2024

Great service overall: from inquiring about recent recalls on my vehicle, to scheduling and getting the job done well and quick, your service team made it very easy for me. Thanks! More

by petockfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2024

I had to call multiple times to ask for updates on my car. The only time they called me was when it was finally done. They had my car for over a week without even looking at it, after I had to wait over More

by SCHLAGDEMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Brittingham
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2024

Always great service. Never a long wait time as long as you make an appointment, which is the way it should be, great job! More

by ericsat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Maloney
Jun 11, 2024 -

Gay Family Kia responded

Great to hear we could help, thank you very much.

June 10, 2024

The dealership was clean, the staff was friendly and very helpful. They also had complementary coffee for there guest. More

by TREROBPAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Maloney
June 10, 2024

John at the Gay KIA Service Dept. was a pleasure to work with. He reviewed a checklist of current and future service requirements for my 2023 Sorento hybrid. I will continue to use Ga More

by smacurak73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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