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Gay Family Kia - Service Center

Dickinson, TX

4.7
1,170 Reviews

1,170 Reviews of Gay Family Kia - Service Center

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July 15, 2025

Kevin in service was great. Did exactly what he promised. Will definitely use them again. More

by jpgonzalez36
Workmanship
Recommend Dealer
Yes
Employees Worked With
Kevin
July 14, 2025

Great customer service and good feedback on the condition of my vehicle. I am looking forward to the new service center opening soon! More

by mcdowell100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Amaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Corona
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Maloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2025

First time in and the service was great. Greeted right away and waiting room was comfortable. More

by troygilbert0509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Cline
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2025

Gay family Kia has been a very pleasant dealership. From purchasing my vehicle to having my vehicle serviced. Zavannah was very pleasant to deal with at the service center. More

by Cormier1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zavannah
July 12, 2025

The service advisor Tanner was helpful and knowledgeable. He was very professional and helped found out was was wrong with my car when another dealership said I needed a new engine. All I needed was a tune u More

by JENNPAINTER40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner Gaunt
July 12, 2025

I simply want to say "thank you" to the Service Manager (Roy) and to the Technician assigned to my repairs (Tanner). My issue (repair) was complex in that I had purchased an extended warranty from a 3rd p More

by DDEEHORN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Maloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy the Service Mgr, and Tanner the Service Agent
July 12, 2025

Even though they were extremely busy they did great work and took excellent care of my wife’s car. More

by Evan Starke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Maloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2025

I love the Gay Family Kia Service Center. It is why I have purchased my 3rd Kia vehicle. Tanner has been great to work with and Roy Maloney has the best customer service etiquette. Great deci More

by Cariab68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Demott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Corona
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Maloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner Guant
July 11, 2025

Always friendly and fast. I was able to talk in and get my 30K service done within 2 hours. More

by DSTAN0422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savannah
July 07, 2025

I've good and quality service each time we have taken our Sorrento in for service and will continue to use the dealership service dept. in the future. More

by DRPUNGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Maloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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