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Gay Family Kia - Service Center

Dickinson, TX

4.7
1,091 Reviews

1,091 Reviews of Gay Family Kia - Service Center

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May 03, 2025

Unexpected Cat went bad just before warranty ran out. Roy & his team got me taken care of and back on the road in a timely manner! More

by rmedlin13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Maloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025

Service was great. No problems with dropping off or picking up vehicle. My paperwork was ready for me. Thank you for getting me in and out. More

by jvigil1113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Maloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025

The service dept did a great job and my car was ready surprisingly quick. I was very happy with my service More

by BLUECHIPMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Gaunt
May 03, 2025

Es el segundo vehículo que adquirimos en menos de 2 años. Excelente servicio, realmente atendieron mis necesidades y me informaron sobre la realidad del mercado 100% recomendados. More

by Wilmer Lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Falconi
April 30, 2025

I had a great experience with the Service Department. The warranty work was completed in a timely fashion. More

by DJACOBS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Maloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2025

Service rep was rude and seemed irritated when I asked questions. Wasn’t very helpful. More

by JOY.BALLARD1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brittingham
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2025

Easy to get access everything scheduled, helped repair my brakes and made it a super easy process. Great employees. More

by CUMMINGS.BRYNN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Amaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Corona
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Maloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2025

The service at the KIA dealership is top tier. They are very communicative, quick and reliable. More

by Amari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Maloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2025

Recent service was timely and at no time stressful. We appreciate all the service department, especially Roy. Thank you for all your assistance and knowledge. More

by resistol100x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Maloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2025

They were very friendly. They were very knowledgeable about the recalls. I felt like I mattered. I was taken care of very quickly! I would go back! More

by SHERRYCAR59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Amaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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