Gay Family Kia - Service Center

Tanner was great. The van was cleaned inside and out. Waiting for parts to fix sliding doors The van was cleaned inside and out. Waiting for parts to fix sliding doors More

I scheduled an oil change and regular maintenance and when I went to get it done, I was also told there was recall work that needed to be done and it would take a couple hours. I was not too happy about when I went to get it done, I was also told there was recall work that needed to be done and it would take a couple hours. I was not too happy about that since I was not aware of it ahead of time. However, they got it done as quickly as possible, which I appreciated. More

The service is excellent; the only thing that could be improved is communication. I dropped my car there on Tuesday morning, and I had to stop by on Friday because I hadn't heard anything from them. On Fr improved is communication. I dropped my car there on Tuesday morning, and I had to stop by on Friday because I hadn't heard anything from them. On Friday, they asked me to keep the car for a few more days. Monday and Tuesday communication was great. I got updates as I was expecting the week before. That dropped one star, otherwise, I would give 5 stars. More

I brought my car in for an oil change this past Saturday and the service was fantastic. and the service was fantastic. More

Called me in for a next day appointment and was in and out in less than an hour. out in less than an hour. More

Roy was very helpful and had great communication throughout the process. Was told 3-5 days for diagnosis but everything was fixed the next day throughout the process. Was told 3-5 days for diagnosis but everything was fixed the next day More

They were thorough and efficient in servicing my vehicle. They also were clear about what services would be performed and there were no surprises. They also were clear about what services would be performed and there were no surprises. More

Roy and his group did a great job of resolving my knock sensor issue. Great they had a car drive me back to the island. sensor issue. Great they had a car drive me back to the island. More

Service reps are always in a bad mood, never assist, and they never have loaners or solutions. Service takes am their time to fix or do any work on the vehicle. they never have loaners or solutions. Service takes am their time to fix or do any work on the vehicle. More

They took care of my recalls, and found another issue that was under warranty and they took care of that too. that was under warranty and they took care of that too. More