Gay Family Kia - Service Center

I have been going to Gay Family Kia for over 10 years, and they are still as amazing, friendly, courtesy, and efficient since day 1. and they are still as amazing, friendly, courtesy, and efficient since day 1. More

We appreciate the service Roy provided as he’s very professional and courteous! He kept us updated on the repairs. This is our third Kia from Gay Family Auto. professional and courteous! He kept us updated on the repairs. This is our third Kia from Gay Family Auto. More

Found the problem andd fixed it in a timely manner. Good job by all involved. Good job by all involved. More

Not very good at communication when your vehicle is being serviced. Very poor at meeting request for a rental vehicle serviced. Very poor at meeting request for a rental vehicle More

Good service, roy helped out and was very accommodating for our needs. Got safety recalls done and turned out fine for our needs. Got safety recalls done and turned out fine More

Roy in service is the reason I’ll go back to buy. He was very considerate and customer service minded He was very considerate and customer service minded More

My experience was awesome and service center manager Roy is always so helpful and accommodating in every situation is always so helpful and accommodating in every situation More

Roy and his team was an excellent resource for our issue. He was clear in communication and efforts. He was clear in communication and efforts. More

They were great! Especially John… he helped with the warranty coverage. They worked with me for pickup since I couldn’t pick my vehicle up until after the Service Dep Especially John… he helped with the warranty coverage. They worked with me for pickup since I couldn’t pick my vehicle up until after the Service Department was closed. They went the extra mile and stayed a little later to turnover the vehicle to me. Great customer service!! More

John Brittingham was very knowledgeable and helpful. He explained any issues and communicated my concerns directly to the technician. My vehicle was completed in a timely manner and was washed He explained any issues and communicated my concerns directly to the technician. My vehicle was completed in a timely manner and was washed More