Gay Family Kia - Service Center

It was a pleasure to work with the Gay KIA service Dept. John reviewed current and future service required for my 2023 Sorento Hybrid. John reviewed current and future service required for my 2023 Sorento Hybrid. More

Austin & Patrick were AMAZING! Went ABOVE & BEYOND to meet my needs! HIGHLY HIGHLY reccomend them Went ABOVE & BEYOND to meet my needs! HIGHLY HIGHLY reccomend them More

Communication was minimal. Calls were rarely answered or returned and it would be weeks between contact. The original repair did not fix the issue and more error codes were fou Calls were rarely answered or returned and it would be weeks between contact. The original repair did not fix the issue and more error codes were found. We had to pay labor costs twice since the first fix didn’t work. Overall the repair took 5 months and $$$$. I was grateful that they gave us a loaner for the duration. That made the whole process bearable. Wish we would have had more information from the start so we would have traded instead of repaired. More

The service crew took great care of me. I was frustrated with outside service unrelated to this location, but the crew was very patient and worked hard to do what they could to help fix the I was frustrated with outside service unrelated to this location, but the crew was very patient and worked hard to do what they could to help fix the issue. They went above and beyond to help me. More

Closest Kia dealership near my home. Easy to get to. Like that they provide the shuttle service if I need to leave the car longer then I want to wait. Easy to get to. Like that they provide the shuttle service if I need to leave the car longer then I want to wait. More

Tanner the service representative was great! He was pleasant and explained everything that was done on my car. He called before replacing filters and gave me what I would be charged. He was pleasant and explained everything that was done on my car. He called before replacing filters and gave me what I would be charged. More

Everyone is very friendly and helpful. I came in for one of the recalls, they explained what needed to be done and kept me informed about the progress along the way. I would highly recomm I came in for one of the recalls, they explained what needed to be done and kept me informed about the progress along the way. I would highly recommend them for any Kia needs. More

Awesomely top notch service, beyond my expectation all the time! Thanks so much for the excellent work! the time! Thanks so much for the excellent work! More

I was pleased with the service that we received espespecialy as the weather was so bad. espespecialy as the weather was so bad. More

I had to come back a few times for service on my car which was a little frustrating. Other than that they are all so nice and helpful which was a little frustrating. Other than that they are all so nice and helpful More