Gay Family Kia - Service Center

Waiting area and restroom were clean. There was ample seating for the duration of my wait. I do think if the service members are going to adjust seats they should put them back. My passen There was ample seating for the duration of my wait. I do think if the service members are going to adjust seats they should put them back. My passenger seat was laid all the way back and the head rest was fully extended. This is not how I brought in- if it was necessary for the work I had done, then fine. But you should return it the way you found it. More

Lots of miscommunication and they act like they offer loaners but they don’t. Gave me a lot of run around. Likely won’t ever use them again for service loaners but they don’t. Gave me a lot of run around. Likely won’t ever use them again for service More

I’ve been purchasing vehicles from the dealership since 2011 and I will always bring my cars to the same dealership for service. I will not ever go anywhere else.. 2011 and I will always bring my cars to the same dealership for service. I will not ever go anywhere else.. More

It was much quicker this time and the woman who helped me was very friendly was very friendly More

I was in for a recall- Tanner was great. He was very friend and helpful from checking in to checking out He was very friend and helpful from checking in to checking out More

Everytime I've had issues, I always have gotten a solution. I love coming here because they are always so helpful. solution. I love coming here because they are always so helpful. More

Gay Family Kia was the best. The instant start button failed to start the motor two days running. Car was towed to Gay and they full diagnostic on everything trying to find out The instant start button failed to start the motor two days running. Car was towed to Gay and they full diagnostic on everything trying to find out why. When I asked if they found out why it did it, they couldn't say. But they got it going again for me and said I should be good. More

This dealership isn’t the closest dealership for me to choose from, but they have the best people. I have been going to this dealership for my cars and car maintenance for several years and won’t go anywh choose from, but they have the best people. I have been going to this dealership for my cars and car maintenance for several years and won’t go anywhere else. More

Always treated well by Gay Kia's service center. John Brittingham is efficient, pleasant, easy to work with. John Brittingham is efficient, pleasant, easy to work with. More

I had an appointment for my 15,000 maintenance so planned on being there the entire time. They did an awesome job keeping me updated on how they were doing on my vehicle. on being there the entire time. They did an awesome job keeping me updated on how they were doing on my vehicle. More