Gay Family Kia - Service Center

This recall took 6 months to complete. It was a fight to get a car rental. We tried to schedule this recall several times and when requesting a return call for scheduling a time slot the c It was a fight to get a car rental. We tried to schedule this recall several times and when requesting a return call for scheduling a time slot the call never happened. Until my wife got on the phone and demanded the recall be looked after that’s when the recall was happened. Very disappointed in this Kya’s service department More

The staff at Gay Family Kia service dept. are always friendly and ready to help you with your problem. are always friendly and ready to help you with your problem. More

The service was great. I didn't have an appointment, yet was able to get my car serviced promptly. I didn't have an appointment, yet was able to get my car serviced promptly. More

Everyone I talked to was very helpful and pointed me in the right direction and place to be. the right direction and place to be. More

Have been visiting Gay Family Kia for some time now. Tanner G has always been very helpful and shows amazing customer service. Will definitely recommend to my friends and family. Tanner G has always been very helpful and shows amazing customer service. Will definitely recommend to my friends and family. More

Everyone is always very helpful and friendly I never feel like I’m putting anyone out when I arrive. like I’m putting anyone out when I arrive. More

Friendly, professional, efficient. Gay Family Kia service proved to be a pleasant experience. I brought in my K5 for my 8,000 mile service. I'd booked online, so the check-in process Gay Family Kia service proved to be a pleasant experience. I brought in my K5 for my 8,000 mile service. I'd booked online, so the check-in process was super-quick. Roy did a great job going over what was to be worked on, and offered thorough, unbiased explanations of the options available (e.g. engine oil additive, types of oil, etc.). I left feeling confident in the choices I'd made. One other thing I'll note here: the waiting area was clean. That may not sound like a big deal, but since all of the other Kia dealerships and service centers look like abandoned garbage dumps, it was quite a pleasant surprise to be in one that was not only clean but neat and tidy. More

Great customer service, answered all my questions, comfortable waiting area, and wait time was not long. comfortable waiting area, and wait time was not long. More

The customer service was great, the time wait was minimal. I was given a loaner vehicle that was above my expectations. Overall a great experience. minimal. I was given a loaner vehicle that was above my expectations. Overall a great experience. More

Great customer service, friendly and helpful. Wait time very reasonable. Answered any questions and made recommendations. Have been very pleased with the service I’ve experienced since owning a K Wait time very reasonable. Answered any questions and made recommendations. Have been very pleased with the service I’ve experienced since owning a Kia. More