Back

Gay Family Kia - Service Center

Dickinson, TX

4.7
1,205 Reviews

1,205 Reviews of Gay Family Kia - Service Center

Sort by
August 14, 2025

Tanner and John were amazing! They always called back and kept me updated on my car repairs. The whole service department team at Gay Family Kia is professional and personable. To More

by FLORINDAFDAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner, 5 stars
August 12, 2025

Wonderful place with excellent staff, Kevin was awesome. He helped me out so much, I was almost in tears of joy. I've never had a bad experience here and I love how friendly and helpful the staff is. Wonder More

by Alleyakat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
August 07, 2025

I was taken care of on time. My wait was under one hour as I waited in the service lounge More

by SFMILES58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Maloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2025

My wait was two and a half hours for an oil change and rotation, but I was asked to leave a perfect review. I was not offered a vehicle or ride, but was asked to answer that I did and that my wait was und More

by suziejesness10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unsure of name, but he was the manager I believe.
August 05, 2025

Excellent & fast service. John listened to my concerns and was able to schedule the needed services. More

by jamielperkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2025

Service advisor, John Brittingham, was very helpful for this servicing. The car was out of service for about 4-5 days for a part replacement. John advised me of the time required to receive the part and More

by rkersting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2025

Polite Courteous Timely Too much writing , this is what I do not like about your service department More

by FURNDAWG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savanna
July 31, 2025

Gay Family Kia provides GREAT service! Everyone is so kind. They get the job done quickly. And they are fair with their prices. The shuttle service to and from my house is such a treat! More

by YROMEROBACA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Amaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Corona
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Maloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2025

Dealership was professional and gave me a fair deal as always. I can recommend them More

by zdgh04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Amaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Corona
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Maloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2025

They took care of my vehicle 🚗 Tanner was great at explaining all the issues with my car. And when I had the check engine light turned on again. He squeezed me into his busy schedule to take care of t More

by BASALDUAV
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner