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Gay Family Kia - Service Center

Dickinson, TX

4.7
1,090 Reviews

1,090 Reviews of Gay Family Kia - Service Center

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April 20, 2025

John Brittingham and the service department consistently provide excellent service. I was very satisfied with the latest maintenance session. On this trip to the service center, I did not expect to complet More

by j_w_garner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2025

HONEST, helpful, prompt, & excellent communication! Was told by my local car care place that I needed parts that were only available through the dealer, along with an estimated a $1700 repair. Turned o More

by JDD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Maloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2025

They were able to take care of the issue that I brought my car into plus give me an another service I requested, and it took less than an hour. I was very pleased at how quickly IThey were able to take car More

by Happyguppy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Amaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2025

The service manager and the team were fast and courteous. I was giving the estimate and called when service was complete. This dealership is excellent for service More

by SSWIGGANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Amaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Maloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2025

Timely, great service, trustworthy and honest. Wouldn’t take my vehicle anywhere else . John Brittingham keeps you informed and is courteous.. More

by LADYblazer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2025

good services and advice. I did not wait long at the services. Also, when I call for services, I got in the next day. More

by Xiaoman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2025

I had a great experience at this dealership. The staff were knowledgeable and courteous for my appointment. More

by erica.balderson21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2025

I love this dealership! They are always courteous, thorough and polite. See Roy Malroney, the Manager. He always work it out. He is awesome! He will work with you to find yo More

by moniejenks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Maloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2025

I am really pleased with Tanner and Roy, they give me excellent service when I arrive. More

by RPRZENIESLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Maloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner Gaunt
April 16, 2025

This feed back is related to part recall. I gave my car on time. Same day, agent told me that they accidentally broke the valve and I have to wait three more days to get the car back. Ultimat More

by khatrisanjayusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.