Gay Family Kia - Service Center

Roy was very helpful and he was very considerate of my schedule. He arranged a shuttle for me, which made my day a lot easier. schedule. He arranged a shuttle for me, which made my day a lot easier. More

Took 6 weeks to get appt for recall, told it would take several hours so I dropped it off and it was ready in 30 minutes. Waited an hour for the shuttle to find out it would be another 45 minutes before it several hours so I dropped it off and it was ready in 30 minutes. Waited an hour for the shuttle to find out it would be another 45 minutes before it would get to me (not relayed to me when I requested it). Horrible customer service and will only deal with their bull for recalls. Will take my kia to a local shop because they at least respect my time and business More

Always Excellent Customer Service. I have a Kia dealer 7 minutes away from my home and have driven 48 miles to this location due to the excellent customer service I always receive. I have a Kia dealer 7 minutes away from my home and have driven 48 miles to this location due to the excellent customer service I always receive. More

Miranda at the service desk was great. She is so pleasant and helpful. John could lower his voice a little. I was there for 2.5 hours and he really seems to think he is hilarious. Miranda She is so pleasant and helpful. John could lower his voice a little. I was there for 2.5 hours and he really seems to think he is hilarious. Miranda is awesome. More

Great service fast I was in and out got off work 7am and was gone by 8:30 was gone by 8:30 More

Our experience was quick and easy. We made an appointment and were in and out in a shorter time than expected. Plus, the guy helping us helped me connect my phone to my car. He didn' We made an appointment and were in and out in a shorter time than expected. Plus, the guy helping us helped me connect my phone to my car. He didn't have to do that, but was very willing to help me. More

Excellent customer service from John Brittingham. Knowledgeable and professional. That’s all I have to say. Knowledgeable and professional. That’s all I have to say. More

Very professional. Explained everything clearly. Provided prompt, free transportation home. My car was ready on time. Explained everything clearly. Provided prompt, free transportation home. My car was ready on time. More

Time to check in was fast. Time for completion was good. The services at check out was great. Time for completion was good. The services at check out was great. More

Second time bringing my car back for it to get serviced and had a wonderful experience! Roy was very imformative and communicated greatly throughout the entire process! Best KIA dealership in the Houston a and had a wonderful experience! Roy was very imformative and communicated greatly throughout the entire process! Best KIA dealership in the Houston area!! More