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Gay Family Kia - Service Center

Dickinson, TX

4.7
1,214 Reviews

1,214 Reviews of Gay Family Kia - Service Center

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August 09, 2024

Great communication and friendly service! They were very good at being proactive with letting us know about the status of our work. More

by kkspillar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Maloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2024

They had my car over 3 weeks. I was stuck with no transportation at all More

by kgriffigk4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John
August 09, 2024

Roy was fantastic and kept me in the loop the entire time and also saved me some money. More

by ECKEBERGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Maloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2024

Great friendly service. I wait there for my vehicle. Wasnt a long wait at all. More

by elizabeth.t.cantu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Amaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Corona
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Maloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2024

This was my first service visit on my new vehicle, and it went extremely well. More

by JGARRIS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Amaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Corona
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Maloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2024

They were very knowledgeable and kept me well informed along the way. Treated me as if I was customer and not just a number. It took a little longer than our Pland to fix my repair, but that was not any More

by tntmom1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Corona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Maloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2024

Although my issue with my battery and the explanation provided is a poor reflection on the Kia Sorrento design and not that of the service I received. Tanner and the Team were incredibly gracious and acc More

by Gretchen Kaufman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner was excellent!
August 01, 2024

Tanner made the process quick and painless. He explained that now after a certain mileage reached what I needed to have checked and what required maintenance. I was out under 2 hours on a Satur More

by TMFLOREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Gaunt
August 01, 2024

Roy M. was great. He was able to squeeze me in on a busy day. More

by FHW.CHIANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Maloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2024

Easy to work with, pleasant customer service workers. John was particularly helpful and attentive to our issues. More

by TRICIAKAY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Maloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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