Gay Family Kia - Service Center

Great professional service with clean waiting area that provided a convenient vending area and water provided a convenient vending area and water More

We interfaced primarily with John Brittingham, who was very helpful throughout the whole process of getting our Kia repaired. When we first took the car to Gay, it was taken in immediately and there was n very helpful throughout the whole process of getting our Kia repaired. When we first took the car to Gay, it was taken in immediately and there was no delay in getting it triaged. He then kept us apprised by phone of what was going on. The time it took to complete repairs was a bit excessive, but there were parts delays over which Gay had no control an the car was in the shop over the Christmas and New Years holiday, which is not a good time to get anything done. I'm satisfied that John did all he could to speed things up. More

John was courteous. The phone receptionist was also courteous. My car was fixed sooner than I expected. Really nice experience overall. The phone receptionist was also courteous. My car was fixed sooner than I expected. Really nice experience overall. More

My KIA had a recall notice and this dealership handled the recall in an outstanding manner . All repairs were completed in a timely manner and the service agent that handled the situation was outstanding the recall in an outstanding manner . All repairs were completed in a timely manner and the service agent that handled the situation was outstanding. Very knowledgeable and polite . I would recommend Gay’s Family KIA dealership without hesitation. More

Experience was great. I will continue 2 go back I've bought all my cars from this dealership I will continue 2 go back I've bought all my cars from this dealership More

Everyone was friendly and quick to accommodate what I wanted. They shared all the options available to me but did not pressure me into anything wanted. They shared all the options available to me but did not pressure me into anything More

I had great service, and all the people were very friendly and helpful. I would recommend Gay Family to friends and family. friendly and helpful. I would recommend Gay Family to friends and family. More

Great service and customer support. Washed my car even though it was after closing hours. Washed my car even though it was after closing hours. More

Service was great. They only charged for what was needed. There were no hidden fees. They kept us informed the whole time we were there. Great job! They only charged for what was needed. There were no hidden fees. They kept us informed the whole time we were there. Great job! More

Excellent as always, courteous, and communication great. Samuel was awesome and I don't buy or get service anywhere else but Gay Family Kia Samuel was awesome and I don't buy or get service anywhere else but Gay Family Kia More