Gay Family Kia - Service Center

Went in for my first service appointment, the gentleman that helped me was very helpful and informative and what to expect with upcoming service that helped me was very helpful and informative and what to expect with upcoming service More

I was very impressed with the knowledge of the Sale Rep. He gave me the options and suggestions needed aside from my oil change and was not pushy. Very kind and helpful. He gave me the options and suggestions needed aside from my oil change and was not pushy. Very kind and helpful. More

Very clean, Mr Cummings was a true professional and kept me informed of everything.. I'm very satisfied me informed of everything.. I'm very satisfied More

The recalled parts are still on backwater. After the car wash, my vehicle looked worse than when it came in there. I had to clean the front windshield and the back window in order to have visi After the car wash, my vehicle looked worse than when it came in there. I had to clean the front windshield and the back window in order to have visibility before I pulled off the parking lot due to white water spots and subsequently had to pay to get it washed elsewhere.. There was a greasy arm print on the center council armrest. The wheel lock was not replaced in the bag it was provided in. More

Repairs to my vehicle were completed in a timely manner, no further issues at this time. no further issues at this time. More

Great dealership with outstanding service department who accommodate all your needs and the courtesy shuttle is a nice add accommodate all your needs and the courtesy shuttle is a nice add More

The recent service I had done was exactly what I asked them to do. In addition they did a software update and washed my vehicle, all at no additional charge. Well done Service Dept. Thanks! them to do. In addition they did a software update and washed my vehicle, all at no additional charge. Well done Service Dept. Thanks! More

Professional and very polite would highly recommend Was treated perfect from the minute I walked in till my car was finished Was treated perfect from the minute I walked in till my car was finished More

It took almost 3 months to diagnose and repair my car. Once diagnosed, it was 2 weeks to fix, but over 2 months to diagnose. Once diagnosed, it was 2 weeks to fix, but over 2 months to diagnose. More

Need to work on getting more people in out and service time quicker and fast time quicker and fast More