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Gay Family Kia - Service Center

Dickinson, TX

4.7
1,154 Reviews

1,154 Reviews of Gay Family Kia - Service Center

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December 11, 2023

Fast and knowledgeable. Very organized and quick with all customers. Great Service on oil change and tire rotation. More

by ericsat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Amaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Corona
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : SAMUEL PEREZ
December 11, 2023

Great Service aat Gay Family Kia's service center. The guys in the front lobby were super helpful and unformative. Especially Samuel Perez who had a very professional and friendly demeanor. Samuel mad More

by CHASSITYKOLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SAMUEL PEREZ
December 10, 2023

My vehicle was well serviced and taken care of. I also really appreciate the shuttle from my office back to my car. More

by DANIELLE_LEIGH_MCMANUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Amaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Corona
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : SAMUEL PEREZ
December 09, 2023

Always a quick and easy visit! Walked in with a flat tire and sensor warnings, and John handled all my needs without issue and I was back on the road within 2 hours. More

by A.GARRETT1088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2023

John is friendly and communication is good. They completed the services, but couldn’t replace a part under warranty that day. It was over a holiday, so I called John and he got my car in and More

by APROZELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2023

My service advisor was Bandy McCarty, the entire process from start to finish was smooth. He was very helpful and polite and kept me informed with each step along the way. Couldn't have asked for a better e More

by CCONNELLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bandy Mccarty
Dec 08, 2023 -

Gay Family Kia responded

Thank you so much we appreciate it.

December 07, 2023

I was very please with how I was greeted upon arrival and how quickly they completed my service. More

by MY1FAVFLOWER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Gay Family Kia responded

Thank you, great to hear we could help!

December 07, 2023

The service adviser was very courteous, knowledgeable, and professional service. Only regret was not having made the appointment a week earlier when there would have been no cost to me. More

by tomanddi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Gay Family Kia responded

We appreciate your feedback and thank you for choosing us!

December 06, 2023

Responsiveness in general was not good. Also when Sam was out no one seemed to be covering w an update on status More

by MITCHJDM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
SAMUEL PEREZ
December 04, 2023

Your employees all look sad and makes the customers look sad too. Y’all need to find a way to boost their morale More

by autrlm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
This is a stupid survey
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