Back

Gay Family Kia - Service Center

Dickinson, TX

4.7
1,153 Reviews

1,153 Reviews of Gay Family Kia - Service Center

Sort by
November 08, 2023

This dealership is close to the freeway and easy to get to. I like John in Kia customer service for being helpful and honest about all transactions. I was able to get work done in a timely manner. Customer More

by Me. Baldwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2023

Awesome service! He took the time to show me all the features even though they had closed already! Appreciate the help! More

by KENNY.MG33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Amaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Corona
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : SAMUEL PEREZ
November 06, 2023

It was done quickly and professionally. So happy able to take my car in on a Saturday since I have to be at work on Monday through Friday. More

by CEEW61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Amaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : SAMUEL PEREZ
November 02, 2023

John was great! Explained everything, called me with updates. Payment was a breeze. Highly recommend More

by brockkath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2023

The dealership is clean and the service team are professional. One negative comment is that they charge very high for any repair on your car More

by pogibat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brittingham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer (mechanic)
October 31, 2023

There was mixup in communication. Sam and the manager worked it out for us and made it right within minutes. Left very happy. We have always had a great experience here. More

by JNMBESK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SAMUEL PEREZ
October 30, 2023

Gay Family KIA has been very easy to work with in scheduling service for my new Telluride. They are friendly, knowledgeable, and go the extra mile to ensure customer satisfaction. More

by harryleelondon
Recommend Dealer
Yes
Employees Worked With
Bandy McCarty
October 30, 2023

The service department is always outstanding, never does any extra work without coming in and telling me and showing me first. More

by KMFOX62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2023

My service provider was nice but they need to be more organized. My car sat out front and I had to ask about it before they said it was ready. However, everyone was very nice. More

by daviskayla212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SAMUEL PEREZ
October 30, 2023

My appointment for an oil change started right on time and was finished right on time More

by Lemonjj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
76
...