Gebhardt BMW

The staff is fantastic, there is never any pressure, they are only interested in helping you purchase the vehicle that makes the most sense for you. Truly honest people, great service! Ailees was top notch are only interested in helping you purchase the vehicle that makes the most sense for you. Truly honest people, great service! Ailees was top notch! More

Purchased used from Gebhardt Pre-Owned. A small problem up front was taken care of graciously and promptly. Easy purchase, nice group of people there. Todd in particular was a pleasure to w A small problem up front was taken care of graciously and promptly. Easy purchase, nice group of people there. Todd in particular was a pleasure to work with. Do your pricing research, get a deal. More

I have owned multiple BMWs over the years and have always had a professional, higher end buying experience. Unfortunately, that was not the case at Gebhardt BMW. The salesperson assigned to me was inexper had a professional, higher end buying experience. Unfortunately, that was not the case at Gebhardt BMW. The salesperson assigned to me was inexperienced and repeatedly provided incorrect or incomplete information about the vehicle, most notably around the tires, winter driving capability, and snow related features. Given that this is Colorado and that I specifically asked about winter performance, this was a significant miss. Overall, he did the bare minimum in terms of product knowledge and guidance. During the transaction, he disappeared for an extended period of time to find answers and ultimately had to be located by a sales manager and the finance manager in the break room. After the purchase was completed, there was no professionalism or closing of the interaction. There was no handshake or thank you. I was simply passed off to the BMW Genius. The Genius was pleasant and did an acceptable job walking through the technology, but it was late at that point and the walkthrough felt rushed. While that was not his fault, it further underscored how disjointed and transactional the overall experience had become. The one true bright spot in the process was the finance manager, who was excellent, clear, professional, and respectful. Ironically, he mentioned being relatively new to the dealership, yet he delivered the most polished and competent part of the entire experience. I did end up purchasing a vehicle, but I was interested in discussing other options and configurations and could not get the support needed from the salesperson. The experience felt low end and unstrategic, and it did not align with the BMW brand, especially compared to my previous BMW purchases. I hope this feedback is taken seriously, as the gap between the brand promise and the actual sales experience was striking. More

John was fantastic; made the entire process painless and seamless. Will definitely be back in th future to purchase from John. seamless. Will definitely be back in th future to purchase from John. More

Highly recommend the entire Gebhardt team. My second new vehicle purchase. Would go back for a third. My second new vehicle purchase. Would go back for a third. More

Ailleen was great to work with. She made the purchase process easy and quick. I would definitely work with her again on my next purchase. She made the purchase process easy and quick. I would definitely work with her again on my next purchase. More

Overall, outstanding experience. Like nearly any transaction, a minor bump here or there, but Aileen Bell handled the entire transaction like a pro. My second car from Gebhardt and Like nearly any transaction, a minor bump here or there, but Aileen Bell handled the entire transaction like a pro. My second car from Gebhardt and I'd go back for number three. More

Aileen was our sales representative and I can’t say enough wonderful things about her. We live about an hour from the dealership and she was very quick to send us photos and videos and answer our ques enough wonderful things about her. We live about an hour from the dealership and she was very quick to send us photos and videos and answer our questions before we made the trip to the dealership. We brought our 2 young kids and she was so kind to them, further adding to the overall positive experience. She’s followed up 2-3 times since the purchase to ensure our satisfaction. Todd was thorough and efficient when it came time for the financials and paperwork. They were more than fair about our trade-in and working with us on the cost of the vehicle. I would 10/10 recommend them to family and friends and would not hesitate to give them my business in the future! More

Knowledgable staff, professional in every respect. Fair pricing and very flexible with their time. I highly recommend Gebbhart. Fair pricing and very flexible with their time. I highly recommend Gebbhart. More

Todd and his team are phenomenal. We’ve come back to gebhardt for 4 vehicles now and I will keep coming back. Todd is an angel and an absolute joy to work with. He’s a blessing We’ve come back to gebhardt for 4 vehicles now and I will keep coming back. Todd is an angel and an absolute joy to work with. He’s a blessing More