Gebhardt BMW

The experience at Gebhardt was phenomenal. My salesperson, John Tynan, was the epitome of professionalism and courtesy. I particularly enjoyed his calm, laid back demeanor which made the pro My salesperson, John Tynan, was the epitome of professionalism and courtesy. I particularly enjoyed his calm, laid back demeanor which made the process of purchasing a car quite enjoyable. We also dealt with Fabian who was very helpful in John’s absence. The BMW genius, Shane, was amazing in explaining every technical aspect of the new 2025 BMW X3. Every step of purchasing a new vehicle at Gebhardt was stress free and delightful (kudos for the way they treated my dog by bringing him a water bowl and showering him with pets and praise) Overall, Gebhardt set the bar very high for other car dealerships. More

John walked me through every step of the process. Very friendly, knowledgeable, and flexible; it was an excellent experience. Very friendly, knowledgeable, and flexible; it was an excellent experience. More

Very professional treatment from beginning to end related to recent BMW X6. They were very accommodating regarding scheduling of add on services. to recent BMW X6. They were very accommodating regarding scheduling of add on services. More

This was a pleasant and relaxed process of car buying. I appreciate the low pressure atmosphere. I appreciate the low pressure atmosphere. More

I HATE the process of buying cars. This was the best experience I’ve ever had in my life. I called ahead and they had the vehicle waiting for me to test drive when I arrived. From the This was the best experience I’ve ever had in my life. I called ahead and they had the vehicle waiting for me to test drive when I arrived. From the time I arrived until they handed me the keys was 70 minutes! Chris and Ryan were quick, attentive, and honest. There was no extensive back and forth during the haggling and I walked out with the car I wanted at a fair price. I will be back next time I’m in the market. More

Nice response from Fabian. Helpful. Everyone courteous .Liked the feel of a smaller dealership. Thanks. Helpful. Everyone courteous .Liked the feel of a smaller dealership. Thanks. More

It was a GREAT experience. It was a clear, relaxed, and efficient process. Dwane was friendly, not pushy at all, and everything was straightforward. The technology on the car w It was a clear, relaxed, and efficient process. Dwane was friendly, not pushy at all, and everything was straightforward. The technology on the car was different than what I previously had, and Shane ensured I knew how to navigate it all. Everyone there was wonderful. The transaction process was the fastest I had ever experienced at a dealership! More

Fabian was very good at selling us the car. Made sure all my needs were met, and I felt comfortable with the process. However, even though there were no challenges in getting the loan, it took Made sure all my needs were met, and I felt comfortable with the process. However, even though there were no challenges in getting the loan, it took FOREVER to complete the transaction. That has got to be streamed lined with a faster process. It was PAINFUL, especially since I needed to leave and get on the road. I had 9 hours of driving ahead of me. It took 4 hours to complete after I was approved for the loan. Most all car dealerships do this, and I do not understand why. Someone has got to step up and make this better. More

Little disappointed with the service department. They hardly ever answer the phone. Than when you ask a question about your car as you are a new owner they say call the genius rather than answer They hardly ever answer the phone. Than when you ask a question about your car as you are a new owner they say call the genius rather than answer it. My last car was a Honda. They should talk to them about Customer Service. Bo, GM was a life saver. He answered my questions. 👍 More

My experience at Gebhardt was professional, relaxed, fluid and easy. Everyone we worked with seemed to know their product and were straightforward with the process from test drive to finance. I did no fluid and easy. Everyone we worked with seemed to know their product and were straightforward with the process from test drive to finance. I did not feel pressured into something I didn't want but felt I was given appropriate guidance that reassured me the car I initially was interested in was the right one for me. Finance found me a loan that was over a point lower than my own bank's rate. More