Gebhardt BMW

Purchased a used vehicle and Aileen Bell was an outstanding sales rep. The entire process was quick and painless. It was the easiest car purchasing experience I've ever had. outstanding sales rep. The entire process was quick and painless. It was the easiest car purchasing experience I've ever had. More

Ryan Ballweg and the team at Gebhardt BMW were exceptional. Ryan was extremely professional and responsive and made the entire process smooth and stress-free. Clear communication, no pressure, and exceptional. Ryan was extremely professional and responsive and made the entire process smooth and stress-free. Clear communication, no pressure, and outstanding follow-through. I highly recommend Ryan and Gebhardt BMW for anyone seeking top-tier service and a first-class experience. More

As a family owned and operated dealership, Gebhardt BMW is among the very best. The personal level of service is amazing, and the value offered is fair. Jon Eric F. is a wonderful person to work with. We w is among the very best. The personal level of service is amazing, and the value offered is fair. Jon Eric F. is a wonderful person to work with. We will continue to do business and look forward to working with you. More

I purchased a used car and Aileen Bell my sales representative, was outstanding. No pressure and very helpful. It was a very good experience. Thank you, we are enjoying our used Porsche Macan S. representative, was outstanding. No pressure and very helpful. It was a very good experience. Thank you, we are enjoying our used Porsche Macan S. More

The staff is fantastic, there is never any pressure, they are only interested in helping you purchase the vehicle that makes the most sense for you. Truly honest people, great service! Ailees was top notch are only interested in helping you purchase the vehicle that makes the most sense for you. Truly honest people, great service! Ailees was top notch! More

Purchased used from Gebhardt Pre-Owned. A small problem up front was taken care of graciously and promptly. Easy purchase, nice group of people there. Todd in particular was a pleasure to w A small problem up front was taken care of graciously and promptly. Easy purchase, nice group of people there. Todd in particular was a pleasure to work with. Do your pricing research, get a deal. More

I have owned multiple BMWs over the years and have always had a professional, higher end buying experience. Unfortunately, that was not the case at Gebhardt BMW. The salesperson assigned to me was inexper had a professional, higher end buying experience. Unfortunately, that was not the case at Gebhardt BMW. The salesperson assigned to me was inexperienced and repeatedly provided incorrect or incomplete information about the vehicle, most notably around the tires, winter driving capability, and snow related features. Given that this is Colorado and that I specifically asked about winter performance, this was a significant miss. Overall, he did the bare minimum in terms of product knowledge and guidance. During the transaction, he disappeared for an extended period of time to find answers and ultimately had to be located by a sales manager and the finance manager in the break room. After the purchase was completed, there was no professionalism or closing of the interaction. There was no handshake or thank you. I was simply passed off to the BMW Genius. The Genius was pleasant and did an acceptable job walking through the technology, but it was late at that point and the walkthrough felt rushed. While that was not his fault, it further underscored how disjointed and transactional the overall experience had become. The one true bright spot in the process was the finance manager, who was excellent, clear, professional, and respectful. Ironically, he mentioned being relatively new to the dealership, yet he delivered the most polished and competent part of the entire experience. I did end up purchasing a vehicle, but I was interested in discussing other options and configurations and could not get the support needed from the salesperson. The experience felt low end and unstrategic, and it did not align with the BMW brand, especially compared to my previous BMW purchases. I hope this feedback is taken seriously, as the gap between the brand promise and the actual sales experience was striking. More

John was fantastic; made the entire process painless and seamless. Will definitely be back in th future to purchase from John. seamless. Will definitely be back in th future to purchase from John. More

Ailleen was great to work with. She made the purchase process easy and quick. I would definitely work with her again on my next purchase. She made the purchase process easy and quick. I would definitely work with her again on my next purchase. More

Overall, outstanding experience. Like nearly any transaction, a minor bump here or there, but Aileen Bell handled the entire transaction like a pro. My second car from Gebhardt and Like nearly any transaction, a minor bump here or there, but Aileen Bell handled the entire transaction like a pro. My second car from Gebhardt and I'd go back for number three. More