Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Gem Mazda
Tallahassee, FL
42 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Filter Reviews by Keyword
By Type
42 Reviews of Gem Mazda
September 19, 2024
After having a pretty negative experience at the local CDJR dealer, I thought I would try car shopping at Gem Mazda. As I parked and began walking towards the used car section, Caleb Hannah came right out CDJR dealer, I thought I would try car shopping at Gem Mazda. As I parked and began walking towards the used car section, Caleb Hannah came right out and greeted me. I told him that I was there to see a particular used car they had advertised, and he directed me right to it and began telling me the history of the car, how the dealership came into possession of it, and other useful/important information about the car. Caleb did this off the top of his head. I was in a hurry between work meetings and Caleb did not waste my time. He offered me a quick test drive and was able to provide a very fair "out-the-door" offer, which after consideration later that afternoon, I accepted. Caleb arranged financing and made the entire process as painless and pleasant as possible. I would highly recommend Caleb and the Gem Mazda team to anyone interested in buying a new or used car. I don't believe you'll have a better experience anywhere. Thank you, sir, much appreciated! Larry Hancock More
by LHancock
Employees Worked With
Tim McCowan, Robin Crum, Caleb Hannah
August 21, 2024
Was extremely friendly, helpful, and easy to deal with. Made the process as painless as possible and put us in a great vehicle for a great price! Would definitely consider buying another vehicle. Made the process as painless as possible and put us in a great vehicle for a great price! Would definitely consider buying another vehicle. More
by j.kaefer1121
Employees Worked With
Gabriel Endara
March 02, 2024
I purchased a pre-owned Toyota Camry from this Dealership on 1 March. I wanted to commend Michael, Tim, and Rod, for providing Outstanding Customer Service from beginning to end! They were very professiona on 1 March. I wanted to commend Michael, Tim, and Rod, for providing Outstanding Customer Service from beginning to end! They were very professional and courteous and made you feel like they really cared about what you were looking for in a vehicle, and they weren't just going through the motions. The purchase was very quick and didn't take hours to complete. I am a Veteran and they let me know they appreciated the sacrifices I had to make while serving. All three professionals are my idea of what a sales team should be. I think they should be recognized for their efforts and if/when I buy another vehicle in the future, this Dealership will be one of my first to go to for the buy because of these outstanding individuals!!! More
by payne20
Employees Worked With
Tim (Used Car Mgr) Rod Coutinho (Sales), Michael Cooksey
September 02, 2021
A little late in writing, but have to be sure anyone shopping for a car comes to this calming, easy going dealership to shop. I was close to everywhere in town for a couple months and turned into their shopping for a car comes to this calming, easy going dealership to shop. I was close to everywhere in town for a couple months and turned into their driveway unplanned. What a dream snap decision because these people don’t haunt you, not pressuring; they are professional and listen to your needs and are there to help! I can’t say enough wonderful things about Briannah, my happy, patient and caring salesgirl, Tim, Chris and also the service staff, who I had a short connection with. Thank you to the team there, you made me feel appreciated! I am still learning and enjoying my loaded and beautiful used CX-9! More
by Terry
Employees Worked With
Briannah, Tim, Chris,
December 21, 2019
Excellent Car Dealership I just purchased a 2019 CX-5- my third purchase from Gem Mazda. I have had excellent customer service from the sales and the service departments! Th I just purchased a 2019 CX-5- my third purchase from Gem Mazda. I have had excellent customer service from the sales and the service departments! The Sales team is great to work with- honest and knowledgeable. The Sales Manager, Charlie Williams is very friendly and followed up with me personally about a request. Chris Koromvokis, the Finance Manager, makes the buying experience a breeze. The staff always provide comprehensive information about the vehicles .I have found that working with Gem Mazda is a pleasure! They really care about their customers. Tara Wynn More
by Tara
Employees Worked With
Page Conley, Robert Brayman & Steve Juneau
September 19, 2018
Very Satisfactory Experience! Markus was courteous, knowledgeable, and patient with all our questions. He was particularly patient while explaining and setting up the new "hands fr Markus was courteous, knowledgeable, and patient with all our questions. He was particularly patient while explaining and setting up the new "hands free" technology. Nick made the purchase process efficient and pleasant. We highly recommend Gem Mazda. More
by bulldog
Employees Worked With
Markus Brockman
February 01, 2018
Exceptionally Satisfied Experience! Chris and Brad are truly a gem! They are knowledgeable and friendly. They make the whole purchase process hassle and pressure free. Cannot thank them Chris and Brad are truly a gem! They are knowledgeable and friendly. They make the whole purchase process hassle and pressure free. Cannot thank them enough for a great deal I get! More
by Miata7
Employees Worked With
Brad Snyder
January 28, 2018
Very knowledgeable employees !! Brad Snyder was very pleasant from the beginning and went above and beyond to get me in my new Mazda3. I love it!! The entire dealership was organized Brad Snyder was very pleasant from the beginning and went above and beyond to get me in my new Mazda3. I love it!! The entire dealership was organized and made it a great purchase. Thank you Gem Mazda!! More
by Beth
Employees Worked With
Brad Snyder
January 10, 2018
Exceptional Service My Mazda6 purchase was hassle free. Brad Snyder was very professional from start to finish. Janice Gibson and he awarded us a great deal compared to o My Mazda6 purchase was hassle free. Brad Snyder was very professional from start to finish. Janice Gibson and he awarded us a great deal compared to other dealerships and Brad patiently discussed every detail of the car’s capabilities. He also discussed service recommendations and services provided by the service center. I was grateful for the professionalism and friendliness portrayed by all staff members from sales to finance. More
by Tonya
Employees Worked With
Janice Gibson, Brad Snyder
