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Gene Langan Volkswagen

Glastonbury, CT

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201 Reviews

816 New London Turnpike

Glastonbury, CT

06033

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Showing 201 reviews

July 21, 2012

Dealing with the Dennis and the rest of the Gene Langan VW staff when I recently purchased a 2012 GTI was a great pleasure. Dennis, Shaneus and the rest of the staff was very accomidating and made my car b More

by ZDaniel38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Erk
July 09, 2012

I have been working with Langan for 12 years. Bought my 2001 Jetta and now just bought another new Jetta TDI at Langan. Steve and Troy in service are great to work with and a main reason I continue to ser More

by mmpanno
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmerson Corbin, Steve & Troy from Service
July 09, 2012

This experience was truly a pleasure. From Mike, our sales person to the owner to the finance manager. This has been a truly outstanding experience and they have made us a customer for life. Thanks agai More

by Bigjohn621
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
June 27, 2012

Very pleasant buying experience! We did not feel a lot of buying pressure and the time Mike spent with us on the delivery was exceptional. More

by BobBart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gauvan
May 05, 2012

These folks have gone out of their way to help me nail down an issue with my Golf TDi which was purchased lightly used with 18k miles on the clock. More

by Type_Golf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan, Ben
February 07, 2012

Absolute EASIEST car purchase I've ever made! No pressure, no annoying sales pitch. Brandon was a pleasure to work with. Anticipating the service department lives up to my expectations when I take d More

by Laura Borhman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Merrick,
February 03, 2012

Employee BJ of Gene Langan VW was second to none. He was very helpful. BJ provided great service and was able to joint my smart cellular telephone with the bluetooth device of my VW Jetta More

by manny acosta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ
January 21, 2012

The dealership experience was second to none. We ordered our Jetta Sportwagen and had to wait a while but BJ kept us up to date and the dealership honored our trade value once our new car arrived. Even th More

by Jlkirkjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ Evans
December 14, 2011

I arrived unannounced and early this morning for a minor service issue covered under warranty. Troy greeted me, explained the timing of the service and asked me to wait a bit. After a few minutes, he poin More

by cinbad51
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Troy
December 06, 2011

The dealership met or exceeded my expectations in every way. My appointment was made on the exact day I wanted it; the check in process was very quick; the lounge area was comfortable and well-equipped (f More

by 63vwdriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy